Password Manager - Master Password needs reset

ChristopherM · 2017-11-01T19:34:29.000Z

For some reason my Master Password is not being recognized. I gave up trying all combos of passwords… it will not happen. I really like the Avast Password Manager… it crosses over to my Android and solves lots of headaches for me and I want to continue to use it. I uninstalled Avast and re-installed but still … it seems like the cloud file remains! How do I get past this issue? Any suggestions are most appreciated.

Pondus · 2017-11-01T19:51:16.000Z

Correct forum section would be > Avast Passwords

bob3160 · 2017-11-01T22:04:00.000Z

The password is not retrievable. That was clearly explained when you first setup the password manager.
You’ll need to uninstall it. re-install it and start all over. Make sure you pick a password you’ll remember.

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