Password Protected Files

Avast Free Antivirus / Premium Security
1

Hi,
Windows XP Pro SP3 - completely Up to date
Avast! 7
I ran a Full System scan: and the results said that not all files could be scanned because they are password protected.
“Error: Archive is password protected”

IIRC these are compresses files so unless I uncompressed them they are not potentially harmful as is.
Is that right?

Please advise.
Thanks

2

files that can not be scanned are just that, it does not mean they are infected
avast just gave you a scan error report and the reason why

many programs protect there files with passwords like security programs / adobe … and more

files that can not be scanned is the most frequent asked question in this forum so you find a million posts with info if you search

3

Link would have been nice.And the results (I’ve read) are not specific to the situation on this PC.

4

attach screenshot of scan error…

if you put mouse pointer on the vertical bar in front of severity, and dragg sideways first…then you get the full file path before you take the secreen shot

5

Not entirely correct that compressed files are not potentially harmful. Avast doesn’t scan archives (exceptions below) for the reason you mention.

Files that can’t be scanned are just that, not an indication they are suspicious/infected, just unable to be scanned.

Many programs (usually security based ones) password protect their files for legitimate reasons, there are others (and avast doesn’t know the password or have any way of using it even if it did know it).

By examining 1) the file name, 2) reason given by avast! for not being able to scan the files, 3) the location of the files, you can get an idea of what program they relate to. You may need to expand the column headings (as mentioned) to see all the text.

If you can give some examples of those file names, the locations of these files that can’t be scanned might help us further ?

Exceptions:
But some archives are executable, installation files are compressed archives, so you will see that there are types of archive which are scanned by default.

The boot-time scan also scans al archives by default.

6

Here are the screenshot: The files are all from the same source: “install_flashplayer11x32au_mssd_aih.exe”

C:\Documents and Settings\Tanya\My Documents\Downloads

if you put mouse pointer on the vertical bar in front of severity, and dragg sideways first....then you get the full file path before you take the secreen shot
There is nothing under "severity".
7

[quote author=DavidR link=topic=124162.msg942617#msg942617 date=1368990829]

[quote author=YXtanyaXY link=topic=124162.msg940663#msg940663 date=1368643878]
Hi,
Windows XP Pro SP3 - completely Up to date
Avast! 7
I ran a Full System scan: and the results said that not all files could be scanned because they are password protected.
“Error: Archive is password protected”

[b]Files that can't be scanned are just that, not an indication they are suspicious/infected, just unable to be scanned.[/b]

Many programs (usually security based ones) password protect their files for legitimate reasons, there are others (and avast doesn’t know the password or have any way of using it even if it did know it).

By examining 1) the file name, 2) reason given by avast! for not being able to scan the files, 3) the location of the files, you can get an idea of what program they relate to. You may need to expand the column headings (as mentioned) to see all the text.

If you can give some examples of those file names, the locations of these files that can’t be scanned might help us further ?


They all come from “install_flashplayer11x32au_mssd_aih.exe”
C:\Documents and Settings\Tanya\My Documents\Downloads\install_flashplayer11x32au_mssd_aih.exe
Error#: 42056

[b]Exceptions[/b]: But some archives are executable, installation files are compressed archives, so you will see that there are types of archive which are scanned by default. The boot-time scan also scans al archives by default.
Thanks
8

You’re welcome.

There will be nothing found under Severity as that relates to infected files, these are just files that can’t be scanned and the reason why.

Adobe flash player has taken to password protecting its installations and updates, so this is normal.

9

I have been having a problem with hundreds of files that that could not be scanned by Avast because they were password protected when I used the full scan. Last night I decided to remove Avast from my computer and then reinstall it. IT WORKED! :slight_smile: :slight_smile: :slight_smile: I can completely scan my computer now with no files that are password protected.

10

Well it would have helped had you mentioned some of the files that couldn’t be scanned, file name and location. That would give us an idea of A) the program that created these files and B) why they might have been password protected.

I rather feel that this is a fortunate coincidence, unless the password protected files were related to avast and I haven’t seen anything like that reported in the forums.

11

Why is it confusing after I finished my scanning progress@

12

Sorry, but you are going to have to explain in more detail, what your confusion is ?