Hi,

I forgot my password which i’ve given while installing in my Nokia E71 device. Pl. advice on how to retrieve it, am unable to use my mobile.

Regards

Sakthi

Dear customer,

unfortunately we can’t help you with your lost/forgotten access pin (it has 4-6 digits, only numbers).

On android devices, you can try to uninstall theft aware using the custom name you chose during the installation. If the uninstall doesn’t work, you probably set avast! Anti Theft as device admin in your phone settings. Undo that before uninstall.

If you don’t manage to uninstall you’ll have to hardreset your device. I’m sorry.

Werner

Is the Avast Mobile working to allow passcode recovery anytime soon?

I do not think so; but you always can store your PIN to your contact list under hidden name :wink: