Payment made and Grimefighter license not activated, no customer support help

I brought Grimefigher license after few pops showing out of Avast showing issues with the laptop. I opted for 1year subscription and had the payment made online through credit card on 2nd November 2014. I restarted the system as asked, but I kept on getting the error message that I have no subscription for Grimefighter!

I had rasised two tickets immediately the same day, but as on today 9th November 2014, I have not got any response from the customer service team. Below are the ticket numbers for reference, but with no updates so far.

RSN-190-57905 and CFM-519-67734.

Is there any thing called customer service in place, there is a acknowledgment email which was received, but after that there had been no reply. Tell me if you don’t care about customer, let us know, we will keep away from Avast.

https://forum.avast.com/index.php?board=63.0

Need resolution of the issue … :frowning: