OK, so, I had my credit card number stolen, so, payment got denied. I got the new card and entered it in. It’s still saying the card is denied. It’s the exact same message as before. I don’t know if it’s denying the new card, or, if it’s just the same message from earlier. I don’t see any place to call to see if it went through. I didn’t see any mention of this problem in the equivalent of FAQ. What do I do?
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First, I’m an Avast user and not an Avast Team member.
Not sure where you have looked, but try this
Purchasing and Billing FAQ
- Purchase and billing | Avast
- Update your details
- Update your payment details
- How to update your payment information for Avast subscriptions | Avast