Payment

this company keep asking my bank for payment i don’t use this site how can i stop it.been on chat but not helpful.

keep asking me for info i just don’t have as i’m a pensioner i cant afford for this money to be taken out can you help please.

Adrian

First, I’m an Avast user and not an Avast Team member. Posting in the forums General sub-forum doesn’t help, so it isn’t clear what Program this is ?

I can only assume that you have installed a Free Trial version of Avast Premium ?
If so at the end of the trial period they would expect payment - ordinarily you would have to have completed a payment mandate for this to take effect after the trial period.

If you can’t afford it (presumable you are talking about a paid version of Avast (?).
I have been using Avast Antivirus Free for just over 21 years, it suits my needs/requirements.