Why don’t you just call?
You are telling me I need to spend even more money? Thanks for the input but no.
Also I am in Europe and i already tried to call several times, nobody picks up the phone or the lines are closed. Terrible customer support.
Your problem certainly isn’t the norm, but making threats isn’t going to resolve it any quicker, if anything the avast users trying to help you here are more likely to give up. Not to mention you already have this topic on the go.
I have to agree that perhaps my post was out of tone and uncalled for.
But I hope you can understand the frustration of having spend money and being ignored.
You can contact them here: http://www.avast.com/contact-form.php (Select: Sales inquiries)
Spend money? Use your cell phone. Heck your putting more effort into this post. Make a phone call. I have purchased several items via online. Never through Pay Pal. Just using my debit card. Never one issue. I bought BitDefender from Download Crew years ago. Never an issue. I highly doubt this is an Avast issue. Call your bank. Call Pay Pal. What does the charge say? Is the charge from Avast?