Okay guys (iroc9555,simion,aventador), I’m back to try again. I was just successful in removing Norton and a program called Open it, I didn’t see AVG Search. BTW I used Windows Remove to do this. Then I looked for McAfee in my programs and didn’t find it - so far so good. Then I clicked on http://mcafee-removal-tool.com/ based on yesterday’s discussion. It certainly looked like the right place to be… but when I clicked Download a program called Z Zip began loading - then it wanted me to say open or save, asked me again, then asked me to accept Ts&Cs - I think thats exactly what happen yesterday, so I closed all the windows before anything else was loaded…and here I am. What to do? should I go ahead and repair Avast!, should I go to the site to add more RAM? I’m just going to wait and see if y’all could help me any further–if you have a chance. Thanks!