PC start up/disk errors ?infected Avast turned off

Viruses and worms
1

Hi I am having PC start up/disk errors. I have ran the Seagate Seatools and the C:drive passed. About a week ago I did get a warning from Avast about a blocked website. Within the last week when the computer booted up I got a warning that Avast and my Malware software had been turned off. I run Malwarebytes(paid) Superantispyware (paid) Spybot and Mcshield. No scan has turned up anything. Any assistance would be greatly appreciated Thank You Jeff

2

a diagnostic log may help https://forum.avast.com/index.php?topic=53253.0
scroll down to Farbar Recovery Scan Tool and attach logs

3

Here are the FRST logs Thanks

4

I thought I would mention I am getting disk errors on my son’s PC also. Seems kinda strange to disk errors and startup problems on 2PCs in the same house.

5

Could you run chkdsk /r on your c drive please as you have a lot of found clusters on the system

http://www.w7forums.com/threads/how-to-use-chkdsk-check-disk.448/

6

Is it avast that tells you it is disabled or is it windows telling you?

Essexboy,
AppInit_DLLs: Hö& => Hö& File Not Found
That is a strange one.
Looks like something is corrupted somewhere.

7

A vast was shut off again this morning. I now have 2 Pcs doing the same thing. Windows 7 on one and Vista on the other both boot up with errors.

8

Cannot run chkdsk on the Vista file is corrupt and unreadable

9

A vast will not open on the Windows 7 pc. It says You are unprotected

10

Can you post a image (or a phew) of the errors?
Taken with a Digital camera, phone or something.

11

I was going to leave the appint until after the check disc but as it is now showing corrupt…

We will work one system at a time starting with the 7

Download and Install Combofix

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

  • IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks

http://img.photobucket.com/albums/v706/ried7/NSIS_disclaimer_ENG.png

http://img.photobucket.com/albums/v706/ried7/NSIS_extraction.png

[*]When finished, it shall produce a log for you.
[*]Please include the C:\ComboFix.txt in your next reply.

Notes:

  1. Do not mouse-click Combofix’s window while it is running. That may cause it to stall.
  2. Do not “re-run” Combofix. If you have a problem, reply back for further instructions.
  3. If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.

Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

12

I cannot get online

13

Combofix is stuck in a continuous loop Now what do.I.Do

14

Stop combofix please

Have you recently had a power surge or power cut

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

AppInit_DLLs: Hö& => Hö& File Not Found EmptyTemp: CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe
Run FRST and press Fix
On completion a log will be generated please post that

15

Here is the fixlog. I am currently in Safe mode with networking. I was on my phone.

16

I am sorry I did not answer your question. Yes we have lost power a couple of time recently. We lost just Cable and internet q week ago

17

Hmm that fix appears to have copied wrong

Download the attached fixlist.txt to the same location as FRST
Run FRST and press fix

I am wondering if you actually have a file system problem with the power outages.

Does safe mode work OK ?

If so we will use clean boot to run things from normal windows

In the search box type Msconfig and select the programme that appears at the top

1.In the System Configuration Utility dialog box, click Selective Startup on the General tab.

https://dl.dropboxusercontent.com/u/73555776/Cleanboot1.JPG

2.Click to clear the Load Startup Items check box.
NoteThe Use Original Boot.ini check box is unavailable.
3.Click the Services tab.
4.Click to select the Hide All Microsoft Services check box.

https://dl.dropboxusercontent.com/u/73555776/cleanboot2.JPG

5.Click Disable All, and then click OK.
6.When you are prompted, click Restart.

18

Here is the fixlog. Thanks for your help

19

How is the computer behaving in clean boot mode ?

20

No errors . Firefox has been crashing also and it is working fine now.