I am having some problems with remotley installing the client. We have a education network where we lock down the client stations as much as possible. I cannot seem to install in these stations, its fine on others that dont have the restrictions.
What client services, permisisons need to be running on the client for the istall to run. An alternative to this would be a .msi file of the network client so that we can deploy it using network tools.
Let’s see the logs.
First, the management_server\data\log\aswrinst.log, and then the setup.log’s from that machine(s) – provided we’ve gotten so far that the installation actually started on those machines.
1219 translates to the following: "Multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed. Disconnect all previous connections to the server or shared resource and try again… "
The problem is that the AMS machine already has a connection to the target – but with a different set of credentials. Windows doesn’t support connecting to a remote host with more than one set of credentials.
Do a net use command from a command prompt (on the AMS) to see if you have a mapping to that host. If so, either delete it (by using net use /d) or make sure the account specified in the avast deployment task is the same as you’re currently logged on.
Now I’ve also read somewhere that if we used IP address instead of the computer name (like \192.168.1.10\c$ instead of \hostname\c$) we should not be seeing this problem. We’ll modify the remote installer to take this into account…
I know this topic is old, but I wanted to post that I was having this same problem with a Windows 2000 server & Symantec Backup exec. I was using the server name & fixed it by changing the server name to the servers IP address. The error I got below disappeared and I was able to connect:
“Multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed. Disconnect all previous connections to the server or shared resource and try again.”