PIN forgotten, phone locked

Recently when I changed my SIM, on entering the new SIM, avast blocked my phone and asked for the PIN, now I have forgotten my PIN number. But again when entered my old SIM (which was working fine with avast ant-theft), it again sounded the same warning and asked for PIN to unblock.

How can I recover my PIN…somebody please help

Hello,

avast! doesn’t send the password to our servers and there is no master key for security reasons. Many customers remembered their password when I told them, that it’s 4-6 digits, only numbers.

Did you set a recovery phone number?
Did you set an avast! account?

Did you set a recovery phone number?

-Do you mean the tursted numbers we enter in avast, so that when the phone gets stolen, they get a message? I have done that, but nothing more

Did you set an avast! account?

-No, not while the phone was working, I did it now but I guess it doesn’t matter now

I didn’t get the answers to my last post.

This forum is not active as i expected.

Also there’s a big issue with this product, if anyway if you have forgotten your PIN and have not earlier linked an online accnt with anti-theft your device is gone(atleast all the data).

  • The s/w doesn’t accept even the original SIM once you have inserted a new SIM!
    -It didn’t send any SMS to my registered numbers when I have changed my SIM, so it didn’t serve it’s primary purpose as well…jusrt sounding the alarm on the phone doesn’t help much.

Overall a very bad experience