Acpi is locked which is a tad suspicious to me
Warning This fix is only relevant for this system and no other, using on another computer may cause problems
Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot
If you have Malwarebytes 1.6 or better installed please disable it for the duration of this run
To disable MBAM
Open the scanner and select the protection tab
Remove the tick from “Start with Windows”
Reboot and then run OTL
http://i1224.photobucket.com/albums/ee362/Essexboy3/mbamstop.jpg
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
:OTL
SRV - File not found [Auto | Stopped] -- -- (IS360service)
SRV - [2008/01/29 17:38:31 | 000,583,048 | ---- | M] (Symantec Corporation) [On_Demand | Stopped] -- C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe -- (LiveUpdate Notice Service)
SRV - [2006/02/23 12:41:04 | 002,045,632 | ---- | M] (Symantec Corporation) [On_Demand | Stopped] -- C:\Program Files\Symantec\LiveUpdate\LuComServer_3_0.EXE -- (LiveUpdate)
SRV - [2006/02/23 12:41:04 | 000,100,032 | ---- | M] (Symantec Corporation) [On_Demand | Stopped] -- C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe -- (Automatic LiveUpdate Scheduler)
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://search.coupons.com/
IE - HKU\S-1-5-21-343818398-2147119623-1801674531-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = 127.0.0.1:9421;
FF - prefs.js..browser.search.selectedEngine: "Web Search"
FF - prefs.js..extensions.enabledItems: {fa3d1246-250b-4212-a2be-f1387ccca2e7}:1.0.27
FF - prefs.js..extensions.enabledItems: m3ffxtbr@mywebsearch.com:1.2
FF - prefs.js..extensions.enabledItems: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}:2010.9.0.6
FF - prefs.js..keyword.URL: "http://search.alot.com/web?&src_id=11080&client_id=f424bbc99924580cccd4a808&camp_id=93&install_time=2009-11-21T01:11:16Z&tb_version=2.4.15000%28F%29&pr=auto&q="
[2012/04/21 19:55:01 | 000,000,000 | ---D | M] (ShopToWin8) -- C:\Documents and Settings\david102\Application Data\Mozilla\Firefox\Profiles\cxs5zc89.default\extensions\{fa3d1246-250b-4212-a2be-f1387ccca2e7}
[2012/05/02 10:50:37 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\david102\Application Data\Mozilla\Firefox\Profiles\cxs5zc89.default\extensions\trash
[2012/04/24 10:41:20 | 000,466,944 | ---- | M] (Catalina Marketing Corporation) -- C:\Program Files\mozilla firefox\plugins\NPcol400.dll
[2012/02/22 18:58:26 | 000,091,552 | ---- | M] (Coupons, Inc.) -- C:\Program Files\mozilla firefox\plugins\npCouponPrinter.dll
[2012/02/22 18:58:28 | 000,091,552 | ---- | M] (Coupons, Inc.) -- C:\Program Files\mozilla firefox\plugins\npMozCouponPrinter.dll
O2 - BHO: (no name) - {E8DAAA30-6CAA-4b58-9603-8E54238219E2} - No CLSID value found.
O3 - HKLM\..\Toolbar: (Coupons.com CouponBar) - {8660E5B3-6C41-44DE-8503-98D99BBECD41} - C:\Program Files\Coupons.com CouponBar\tbcore3.dll ()
O3 - HKLM\..\Toolbar: (no name) - {98279C38-DE4B-4bcf-93C9-8EC26069D6F4} - No CLSID value found.
O3 - HKU\S-1-5-21-343818398-2147119623-1801674531-1006\..\Toolbar\WebBrowser: (Coupons.com CouponBar) - {8660E5B3-6C41-44DE-8503-98D99BBECD41} - C:\Program Files\Coupons.com CouponBar\tbcore3.dll ()
O4 - HKLM..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALuNotify.exe (Symantec Corporation)
:Files
ipconfig /flushdns /c
C:\Program Files\Symantec
:Commands
[purity]
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]
[*]Then click the
Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the
Quick Scan button. Post the log it produces in your next reply.
THEN
Download and Install Combofix
Download ComboFix from one of the following locations:
Link 1
Link 2
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
- IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
[*]Double click on ComboFix.exe & follow the prompts.
[]Accept the disclaimer and allow to update if it asks
[]Allow the installation of the recovery console
http://img.photobucket.com/albums/v706/ried7/NSIS_disclaimer_ENG.png
http://img.photobucket.com/albums/v706/ried7/NSIS_extraction.png
[*]When finished, it shall produce a log for you.
[*]Please include the C:\ComboFix.txt in your next reply.
Notes:
- Do not mouse-click Combofix’s window while it is running. That may cause it to stall.
- Do not “re-run” Combofix. If you have a problem, reply back for further instructions.
- If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.
Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now
And, yes, I unistalled Norton prior to installing Avast but had noticed the residual files, as well. Wasn’t really sure what to do with them.
I’m still getting the same “Malicious URL Blocked” messages even while browsing this forum.