sorry i am not great when it comes to computer talk :-[do you mean this code that is under OTL old timer?

:Commands
[CREATERESTOREPOINT]

:OTL
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - No CLSID value found.
O3 - HKU\S-1-5-21-3398516097-683897620-991319064-1005..\Toolbar\ShellBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
O3 - HKU\S-1-5-21-3398516097-683897620-991319064-1005..\Toolbar\ShellBrowser: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No CLSID value found.
O3 - HKU\S-1-5-21-3398516097-683897620-991319064-1005..\Toolbar\WebBrowser: (no name) - {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No CLSID value found.
O3 - HKU\S-1-5-21-3398516097-683897620-991319064-1005..\Toolbar\WebBrowser: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No CLSID value found.
O3 - HKU\S-1-5-21-3398516097-683897620-991319064-1005..\Toolbar\WebBrowser: (no name) - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - No CLSID value found.
O4 - HKU\S-1-5-21-3398516097-683897620-991319064-1005…\Run: [Update Service] “C:\Program Files\Common Files\Teknum Systems\update.exe” /startup File not found
O20 - AppInit_DLLs: (c:\docume~1\alluse~1\applic~1\browse~1\261339~1.144{c16c1~1\browse~1.dll) - File not found
[2010/05/04 13:30:06 | 000,000,000 | —D | M] – C:\Documents and Settings\All Users\Application Data\Alwil Software
[2009/09/09 21:23:38 | 000,000,000 | —D | M] – C:\Documents and Settings\All Users\Application Data\Avg7
[2009/07/02 12:23:58 | 000,000,000 | —D | M] – C:\Documents and Settings\All Users\Application Data\Grisoft(2)
[2009/07/02 12:21:07 | 000,000,000 | —D | M] – C:\Documents and Settings\All Users\Application Data\Grisoft(4)

:Commands
[resethosts]
[emptytemp]
[Reboot]

I have not used Norton in years.the problem i am been having is Google chrome.which is very …slow to up load pages i use that a lot to get in to my emails on msn…now outlook…reason use that is it translates pages for me for my psp 9 tuts.?I try to go back what i had before but it keeps telling me to Please upgrade your web browser Download the latest version of Microsoft Internet Explorer
that is 8 mine is 6…so i try…took ages in the end it said sorry not downloaded try again…was told Microsoft Internet Explorer 8 don’t work with psp9(paint shop pro) is that right?only wanted Google chrome to translate for me but it took over.i have a lot of links in Google chrome that i don’t want to louse them.now of late it i can’t down load windows up date. I cant get to my emails on IE…but can on google chrome…which is driving me up the wall…so slow…what i am trying to say is i wont to get back to outlook and only use google chrome to translate tuts for me…
thanks for all your help…