Please can you help me with this virus?

Hello,

I have never written on here before, but I am really stuck. Oh well here goes, I am currently running a fire wall and avast 4.6 version. For about 3 months the scan gets to about 4000 files and then big warning signs come up saying Infection,

the file name is C:_restore\temp\A0020373.cpy\save.exe

malware name: win32. adware-gen (adw)

when i try to put it in the chest it says an error has occurred, i have googled it but don’t seem to get anywhere.

hope you can help, thanks

ginger

Hello and welcome to the forums ginger21 :slight_smile:

What is the exact error message that you receive?
Did you tried a boot-time scan?

What is your OS, avast! version ?

:slight_smile: Hi Ginger21 :

 The "(adw)" indicates this is "adware" and NOT a "virus"
 per se. Probably would be easiest if you ran antiSPYWARE
 scan(s) or perhaps a FREE program like "Ewido" from
 www.ewido.net/en to get rid of this .

Hello ginger21,

Here you can read about this malware:
http://www.trendmicro.com/vinfo/grayware/ve_graywareDetails.asp?GNAME=ADW_CLICKPIX.A&VSect=Sn

Download toolbarcop here: http://www.majorgeeks.com/download4126.html

When your computer is clean, use one good software firewall, and the three “musketeers” against spyware/adware: ad-aware, spybot s&d, spywareblaster to keep your comp free of adware.
Consider using an alternate browser like Firefox, Flock or Opera with a scriptblocker and adblocker plug-in like NoScript and Adblock pro.

polonus