PLEASE HELP! 000000cb.@, 80000032.@, and 80000064.@ WONT GO AWAY!!

Viruses and worms
1

Every five or so minutes, 80000032.@ and 80000064.@ keep popping up on the Avast! virus detection pop-up. Yesterday and the day before, all three of the above viruses were showing up, but now only 80000032.@ and 80000064.@ are. These viruses are described as:
000000cb.@ is a Win32:Malware-gen located at C:\Windows\Installer{396bc10f-2988-55c1-bcfd-d01a8cd3c029}\U
80000032.@ is a Win32:Sirefef-AHF [Trj] located at C:\Windows\Installer{396bc10f-2988-55c1-bcfd-d01a8cd3c029}\U
80000064.@ is also a Win32:Malware-gen located at C:\Windows\Installer{396bc10f-2988-55c1-bcfd-d01a8cd3c029}\U
Here are my system specs:
OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name USER-PC
System Manufacturer TOSHIBA
System Model Satellite C650D
System Type x64-based PC
Processor AMD C-50 Processor, 997 Mhz, 1 Core(s), 1 Logical Processor(s)
BIOS Version/Date Insyde Corp. 1.60, 6/23/2011
SMBIOS Version 2.7
Windows Directory C:\windows
System Directory C:\windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = “6.1.7601.17514”
User Name User-PC\User
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.60 GB
Available Physical Memory 1.85 GB
Total Virtual Memory 6.00 GB
Available Virtual Memory 4.13 GB
Page File Space 2.40 GB
Page File C:\pagefile.sys

If I could have some help removing this, I would greatly appreciate it! Thanks in advance. :slight_smile:

2

Hi follow the destructions in this thread http://forum.avast.com/index.php?topic=53253.0 and attach the logs here

3

Here is the Malwarebytes Log:

Malwarebytes Anti-Malware 1.62.0.1300
www.malwarebytes.org

Database version: v2012.08.31.12

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
User :: USER-PC [administrator]

8/31/2012 3:06:32 PM
mbam-log-2012-08-31 (15-06-32).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 214473
Time elapsed: 8 minute(s), 42 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 10
C:\Windows\Installer{396bc10f-2988-55c1-bcfd-d01a8cd3c029}\U\00000008.@ (Trojan.Dropper.BCMiner) → Quarantined and deleted successfully.
C:\Windows\Installer{396bc10f-2988-55c1-bcfd-d01a8cd3c029}\U\000000cb.@ (Rootkit.0Access) → Quarantined and deleted successfully.
C:\Windows\Installer{396bc10f-2988-55c1-bcfd-d01a8cd3c029}\U\trz2DD2.tmp (Rootkit.0Access) → Quarantined and deleted successfully.
C:\Windows\Installer{396bc10f-2988-55c1-bcfd-d01a8cd3c029}\U\trz41FA.tmp (Rootkit.0Access) → Quarantined and deleted successfully.
C:\Windows\Installer{396bc10f-2988-55c1-bcfd-d01a8cd3c029}\U\trz5512.tmp (Rootkit.0Access) → Quarantined and deleted successfully.
C:\Windows\Installer{396bc10f-2988-55c1-bcfd-d01a8cd3c029}\U\trz5D8.tmp (Rootkit.0Access) → Quarantined and deleted successfully.
C:\Windows\Installer{396bc10f-2988-55c1-bcfd-d01a8cd3c029}\U\trz72B9.tmp (Rootkit.0Access) → Quarantined and deleted successfully.
C:\Windows\Installer{396bc10f-2988-55c1-bcfd-d01a8cd3c029}\U\trz72BB.tmp (Rootkit.0Access) → Quarantined and deleted successfully.
C:\Windows\Installer{396bc10f-2988-55c1-bcfd-d01a8cd3c029}\U\trzACC.tmp (Rootkit.0Access) → Quarantined and deleted successfully.
C:\Windows\Installer{396bc10f-2988-55c1-bcfd-d01a8cd3c029}\U\trzEC6B.tmp (Rootkit.0Access) → Quarantined and deleted successfully.

(end)

4

On reboot, 000000cb.@ which Malwarebytes had said was quarantined is now showing in the Avast! Virus popup along with the two other viruses :frowning:
I STILL NEED HELP
PLEASE

5

Could you continue with the OTL and aswMBR scans please as they will show me the extent of the infection

6

The OTL.txt is attached here

7

The Extras.txt file is here.

8

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

https://dl.dropbox.com/u/73555776/OTL_Fix.GIF


:Reg
[HKEY_CLASSES_ROOT\CLSID\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InprocServer32] 
""="%systemroot%\system32\wbem\wbemess.dll" 
[-HKCU\Software\Classes\clsid\{12d0253a-7c96-815c-11e0-3034bbd97cc0}] 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS]
"DisplayName"="@%SystemRoot%\\system32\\qmgr.dll,-1000"
"ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
  74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
  00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\
  6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00
"Description"="@%SystemRoot%\\system32\\qmgr.dll,-1001"
"ObjectName"="LocalSystem"
"ErrorControl"=dword:00000001
"Start"=dword:00000002
"DelayedAutoStart"=dword:00000001
"Type"=dword:00000020
"DependOnService"=hex(7):52,00,70,00,63,00,53,00,73,00,00,00,45,00,76,00,65,00,\
  6e,00,74,00,53,00,79,00,73,00,74,00,65,00,6d,00,00,00,00,00
"ServiceSidType"=dword:00000001
"RequiredPrivileges"=hex(7):53,00,65,00,43,00,72,00,65,00,61,00,74,00,65,00,47,\
  00,6c,00,6f,00,62,00,61,00,6c,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,\
  67,00,65,00,00,00,53,00,65,00,49,00,6d,00,70,00,65,00,72,00,73,00,6f,00,6e,\
  00,61,00,74,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,\
  00,00,53,00,65,00,54,00,63,00,62,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,\
  00,67,00,65,00,00,00,53,00,65,00,41,00,73,00,73,00,69,00,67,00,6e,00,50,00,\
  72,00,69,00,6d,00,61,00,72,00,79,00,54,00,6f,00,6b,00,65,00,6e,00,50,00,72,\
  00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,49,00,6e,00,\
  63,00,72,00,65,00,61,00,73,00,65,00,51,00,75,00,6f,00,74,00,61,00,50,00,72,\
  00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,00,00
"FailureActions"=hex:80,51,01,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,\
  00,01,00,00,00,60,ea,00,00,01,00,00,00,c0,d4,01,00,00,00,00,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS\Parameters]
"ServiceDll"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,\
  00,74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,\
  71,00,6d,00,67,00,72,00,2e,00,64,00,6c,00,6c,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS\Performance]
"Library"="bitsperf.dll"
"Open"="PerfMon_Open"
"Collect"="PerfMon_Collect"
"Close"="PerfMon_Close"
"InstallType"=dword:00000001
"PerfIniFile"="bitsctrs.ini"
"First Counter"=dword:000007d2
"Last Counter"=dword:000007e2
"First Help"=dword:000007d3
"Last Help"=dword:000007e3
"Object List"="2002"
"PerfMMFileName"="Global\\MMF_BITS_s"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS\Security]
"Security"=hex:01,00,14,80,90,00,00,00,a0,00,00,00,14,00,00,00,34,00,00,00,02,\
  00,20,00,01,00,00,00,02,c0,18,00,00,00,0c,00,01,02,00,00,00,00,00,05,20,00,\
  00,00,20,02,00,00,02,00,5c,00,04,00,00,00,00,02,14,00,ff,01,0f,00,01,01,00,\
  00,00,00,00,05,12,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,\
  20,00,00,00,20,02,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,04,\
  00,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,06,00,00,00,01,02,\
  00,00,00,00,00,05,20,00,00,00,20,02,00,00,01,02,00,00,00,00,00,05,20,00,00,\
  00,20,02,00,00

:Files
C:\windows\Installer\{396bc10f-2988-55c1-bcfd-d01a8cd3c029}
ipconfig /flushdns /c
netsh int ip reset c:\resetlog.txt  /c
ipconfig /release /c
ipconfig /renew /c

:Commands
[purity]
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]

[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

THEN

Download and Install Combofix

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

  • IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks

http://img.photobucket.com/albums/v706/ried7/NSIS_disclaimer_ENG.png

http://img.photobucket.com/albums/v706/ried7/NSIS_extraction.png

[*]When finished, it shall produce a log for you.
[*]Please include the C:\ComboFix.txt in your next reply.

Notes:

  1. Do not mouse-click Combofix’s window while it is running. That may cause it to stall.
  2. Do not “re-run” Combofix. If you have a problem, reply back for further instructions.
  3. If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.

Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

FINALLY

Download AdwCleaner from here to your desktop
Run AdwCleaner and select Delete

https://dl.dropbox.com/u/73555776/AdwCleaner.GIF

Once done it will ask to reboot, allow this
On reboot a log will be produced please attach that

9

Now, after I ran the program I was supposed to run after OTL, I selected fix, which was supposed to fix services.exe which was infected, and two other Desktop.ini files that were infected. When my computer rebooted, it crashed! I tried rebooting several times and it crashed every time! Now, I am running windows startup utility and I am getting no where! How am I uploading this? from my iPad.

10

Okay, my computer has successfully rebooted, and now the avast popups have stopped. And I am pretty sure that all has been fixed. I do not want to risk my computer crashing again. I would like to know if I should still use the “Run Fix” feature in OTR and if I should still use the two other programs that you said I should use. Please let me know. Oh, and the aswMBR.txt log is attached if you wanna read that. :slight_smile:

11

Please wait for the answer from essexboy.

DJBone

12

Yes continue with the programmes, OTL will remove some files and fix windows updates, Combofix will check the system files replacing as necessary and conduct some repairs, adwcleaner will remove babylon

13

What did you fix with aswMBR … And why ?

14

well, the programs I used, OTL, the other one, and combofix seemed to have removed all my viruses from this post and from the other one, I can no longer go to the folder where the viruses are because the folder no longer exists, so every thing is good and I dont have anymore viruses. Thanks

15

Could you attach the combofix log please so that I can ensure it has all gone