please help, avast can't be turned on or uninstall

Please help,

this morning I turned on my notebook and said it failed to start. So it did a system repair, then when I can log in, the avast gadget was red (unsecured). I tried to turn it on, nothing. then I try to uninstall it the i got this message : Error reading product data C:\program files\alwil software\avast5\setup\part-setup_ais-509.vpx. setup cannot continue. what can id o to fix this? :cry:

ok, I’ve solved the problem by using the info in a similar thread. Thanks for looking and also for that thread.

Dear Avegikara,

I am dealing with the same problem but I haven’t found the solution yet.
Could you maybe tell me where you found the answer to this problem?

Thank you very much!

same here, cant seem to find it…care to share please ?

Share what…?? More details please. :wink:

  • Which avast!..?? (Free/Pro/IS)
  • Which version…??
  • OS…?? (32/64 Bit…? - which SP…?)
  • Other security related software installed…??

download the uninstall tools from avast! http://files.avast.com/files/eng/aswclear.exe

Also of note: In order to uninstall Avast using aswclear.exe you must boot into safe mode first.