Please help, Im out of options

Viruses and worms
21

Are you still getting a slow start ?

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

https://dl.dropbox.com/u/73555776/OTL_Fix.GIF


:OTL
O4 - HKLM..\Run: [SunJavaUpdateSched] C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe (Sun Microsystems, Inc.)
[2013-04-06 14:52:17 | 000,000,000 | ---D | C] -- C:\Users\Dennis\AppData\Roaming\McAfee
[2013-04-06 14:47:01 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\McAfee

:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]

[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

22

log after reboot

log after quick scan:

23

OK there is no apparent malware so it looks like time to run a windows repair. Once this has run let me know what problems are still to be resolved

Download Windows Repair (all in one) from this site

Install the programme then run

https://dl.dropbox.com/u/73555776/waio%20start.JPG

Go to step 3 and allow it to run SFC

https://dl.dropbox.com/u/73555776/waio%20step3.JPG

On the start repairs tab click start

https://dl.dropbox.com/u/73555776/waiostart%20rep.JPG

Select the following items and tick restart system when finished

https://dl.dropbox.com/u/73555776/waio%20rep%20list.JPG

24

thank you, everything is fine now thank you so much man you saved me a lot of money

25

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

Clear Restore Points

Go Start > All Programmes > Accessories > System tools
Right click Disc Cleanup and select run as administrator
When it pops up at the first prompt select OK after it has done some calculations the tabs will appear
Select More Options tab
Press Sytem Restore and Shadow Copies Cleanup button

https://dl.dropbox.com/u/73555776/disc%20clean.JPG

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

http://img233.imageshack.us/img233/7729/mbamicontw5.gif
Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

If you use on-line banking then as an added layer of protection install Trusteer Rapport

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
[*]Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe :wave:

26

hey im back, with the same problem… my laptop works, yes. But after like 10 minutes everything crashes. can’t click anything etc. and after that everything turns black and white again… D: im so dissapointed

27

This would indicate that there is a hardware problem with your system… Either the hard drive or the RAM. Is the laptop still under warranty ?

28

yes, I still have a few months warrenty. But how can I confirm that this is a hardware problem.

29

The consistent problems with the video and freezing/crashing are the indications. Especially after any malware cause has been ruled out

Get on to the manufacturer and ask them to replace it

30

ok, my laptop is a dell and i went to their website. There was a scan. I made a screenshot (btw it has over 300 registery errors)

31

it also says my c-drive might be corrupted :frowning:

32

sorry forgot the screenshot:

33

To me that looks like a system improvement type programme which will always throw up a score of errors … I would ignore them

Run a disc check as per the instructions here http://www.sevenforums.com/tutorials/433-disk-check.html

34

alright, now… the problems kept comming back.

What I did was, Reinstalled win7 (upgrade) And everything went back to normal!!! nothing is broken Its even waaaay faster then it ever was!
I still have all my files because i did the upgrade not the install.

Still thank you for your help, you have helped me very good.

I guesse im done here!

cya!! :smiley:

35

Glad to hear that, the windows file system must have been badly damaged