Please Help !!!! Malicious URL Blocked message

Viruses and worms
1

Dear Experts,
I have similar issue with some other users.
I recently got attacked by “System Recovery” virus. I got it cleaned out by MalWarebytes and SuperAntiSpyware. However now I constantly get Avast Malicious URL Blocked message.
Searching Internet is also very slow.
I attached logs from MWB and OTL here. I downloaded aswMBR but i won’t start for me.
Please help !!!
Thanks in advance.
Best regards,
Son

2
I downloaded aswMBR but i won't start for me.
try to run it from safe mode

malware removers are notified. It may take hours before one arrive so be patient

3

Thanks Pondus.
I tried in Safe mode and it still did not start for me :frowning:

4

Hi I will need to check out the MBR

[*] Download RogueKiller and save it on your desktop.
[*]Quit all programs
[*] Start RogueKiller.exe.
[*] Wait until Prescan has finished …
[*] Click on Scan

http://i1224.photobucket.com/albums/ee362/Essexboy3/RogueKiller/RGKRScan.png

[*]Wait for the end of the scan.
[*] The report has been created on the desktop.
[*] Click on the Delete button.

http://i1224.photobucket.com/albums/ee362/Essexboy3/RogueKiller/RGKRDelete.png

[*]The report has been created on the desktop.

[*]Next click on the ShortcutsFix

http://i1224.photobucket.com/albums/ee362/Essexboy3/RogueKiller/RGKRShortcutsFix.png

[*]The report has been created on the desktop.

Please post: All RKreport.txt text files located on your desktop.

THEN

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

https://dl.dropbox.com/u/73555776/OTL_Fix.GIF

:OTL
[2012/08/27 20:00:28 | 000,000,160 | -H-- | M] () -- C:\ProgramData\-IwJ9fT8v9cjM74r
[2012/08/27 20:00:28 | 000,000,152 | -H-- | M] () -- C:\ProgramData\-IwJ9fT8v9cjM74
@Alternate Data Stream - 1113 bytes -> C:\Users\nguyen\AppData\Local\3PzFC0ar:0Ss5tQFc3C1V287YJxx

:Commands
[purity]
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]

[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

5

Thanks much for helping me out Essexboy. I really appreciate it.

I followed your instructions and here are the logs files.

6

Could you confirm that all the files/folders/menus are back to normal - are the alerts still present ?

Download AdwCleaner from here to your desktop
Run AdwCleaner and select Delete

https://dl.dropbox.com/u/73555776/AdwCleaner.GIF

Once done it will ask to reboot, allow this
On reboot a log will be produced please attach that

7

Files/folders/menus are back to normal. But the alerts still present but less frequent.

I will run AdwCleaner now and post the log next.

8

Could you screenshot the alert for me please

9

Also opening up websites is quite slow. It’s much faster on my other labtop (connect wireless) or ipad.

Here are the Alert screenshot and the logs

10

OK time for the big boy

Download and Install Combofix

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

  • IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks

http://img.photobucket.com/albums/v706/ried7/NSIS_disclaimer_ENG.png

http://img.photobucket.com/albums/v706/ried7/NSIS_extraction.png

[*]When finished, it shall produce a log for you.
[*]Please include the C:\ComboFix.txt in your next reply.

Notes:

  1. Do not mouse-click Combofix’s window while it is running. That may cause it to stall.
  2. Do not “re-run” Combofix. If you have a problem, reply back for further instructions.
  3. If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.

Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

11

OK. I will run it tonight and report back. Thanks.

12

Alert message has not popped up for sometimes now.
However, opening up webpages is still slow.
Once a while there is an ad with voice only playing without any thing displayed on the monitor. I didn’t have internet or any application running at the times.

Here are the logs

13

More Avast alerts tonight… :frowning:

14

Download the latest version of TDSSKiller from here and save it to your Desktop.

[*]Doubleclick on TDSSKiller.exe to run the application

http://dl.dropbox.com/u/73555776/TDSSFront.JPG

[*]Then click on Change parameters.

http://dl.dropbox.com/u/73555776/TDSSConfig.JPG

[*]Check the boxes beside Verify Driver Digital Signature and Detect TDLFS file system, then click OK.

[*]Click the Start Scan button.

[*]If a suspicious object is detected, the default action will be Skip, click on Continue.

http://dl.dropbox.com/u/73555776/TDSSFound.JPG

[*]If malicious objects are found, they will show in the Scan results and offer three (3) options.
[*]Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

[*]Get the report by selecting Reports

http://dl.dropbox.com/u/73555776/TDSSEnd.JPG

[*]Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

Please copy and paste its contents on your next reply.

15

I tried it twice but TDSSKiller won’t start. Should I try to run it in safe mode ?

16

Yes please, I see you also have an XP partition you could run it from there

17

It still does not start in safe mode.
How do I boot up in XP ?

18

Did you know you had an XP partition ?

Could you rename TDSSKiller to svchost please and then try

19

No I did not know I have XP partition.
I renamed it to svchost in safe mode and standard win7, it still did not start. What’s wrong ?

20

I believe you have an MBR infection, that is why neither TDSSKiller nor aswMBR will run

Could you reboot your computer and immediately press and hold F8

On the menu that appears is there an option “repair my computer”

As I will need to work from the recovery console for this one