I did everything as told, but right after combofix finished running and rebooted the computer, the computer never rebooted in its normal state. It is stucked in a black screen… It has been at least 30 mins already since the PC rebooted and it is still in the black screen with a mouse cursor. What should I do?
Thanks,
Jec
OK can you reboot and press F8 whilst it cycles, this should take you to the safe mode menu
Initially select repair my computer and let me know what happens
Hi I did reboot and started the computer in recovery mode. I clicked on repair my computer and after running on some process, it states that computer can’t be repaired.
V/r
Jec
Do you have the full recovery console on this system ?
I.e. do you see this when you select repair my computer ?
From the system recover options select System Restore
http://i1224.photobucket.com/albums/ee362/Essexboy3/RepairVista_7277.jpg
If not do you have a USB of about 4Gb
Download the following three programmes to your desktop :
Extract wintoboot to your desktop
Insert a USB drive of at least 4GB
Run Wintoboot
http://dl.dropbox.com/u/73555776/wintoboot.JPG
Drag and drop the Windows Vista ISO to the programme in the space indicated
Tick the Format box and accept the warnings
Press Do It
You will see it progressing
http://dl.dropbox.com/u/73555776/usb%20progress.JPG
It will let you know when it is done
Then copy FRST to the same USB
http://dl.dropbox.com/u/73555776/frstwintoboot.JPG
Insert the USB into the sick computer and start the computer. First ensuring that the system is set to boot from USB
Note: If you are not sure how to do that follow the instructions Here
When you reboot you will see this. Click repair my computer
http://i1224.photobucket.com/albums/ee362/Essexboy3/RepairVista_7275.jpg
Select your operating system
http://i1224.photobucket.com/albums/ee362/Essexboy3/RepairVista_7277202.jpg
Select Command prompt
http://i1224.photobucket.com/albums/ee362/Essexboy3/RepairVista_7277.jpg
At the command prompt type the following :
notepad and press Enter.
The notepad opens. Under File menu select Open.
Select “Computer” and find your flash drive letter and close the notepad.
In the command window type e:\frst64.exe and press Enter
Note: Replace letter e with the drive letter of your flash drive.
The tool will start to run.
When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.
hello,i think i have the same problem as the original poster,avira guard is not opening anymore and i have a file called 0i763f66bz.exe running in my task manager windows,malware bytes say there is a trojan but if i tell him to remove it,the thing just pops up again at the next reboot
can i do the same thing the original poster did? what should i do precisely… run OTL? run combofix?
@teasel could you start your own topic please as no two fixes are the same