please help me

Hello. I have eset nod32 and disabled it in startup in msconfig then i try to install avast 4.8 professional edition and yet it successfully installed. Then next thing i did is restarting my computer.after restarting, when i open my browser,the page is not loading. How come that i can’t access through internet? please help me… :cry:

hello? Is there somebody who can help me trubleshooting on accessing in internet while avast 4.8 pro edition is running

  1. You should uninstall all prior AVs before installing a new one…!!
  2. You better use the new avast 5.0…!! (Latest version: see my sig)
    asyn

is that better than 4.8 professional edition? but if i install version 5,my problem again is the licensed key. :cry:

Yes it’s better/faster…!!!
And the license will be no problem, also works with 5.0…
asyn

First Uninstall ESET: http://sites.google.com/site/boelectronic/computer/how-to/change-installed-antivirus/eset
Reboot

And Then Uninstall avast 4.8: http://sites.google.com/site/boelectronic/computer/how-to/change-installed-antivirus/avast
Reboot

And then:
Still using 4.8 Professional? Download and Install version 5.0 Professional http://www.avast.com/lp-upgrade-4-5-paid

Note: Your current remaining license period will be maintained. Simply download and install the new version.

if i uninstall eset, and i install avast 5.0, and still i cant access internet, how it will be?

The problem is probably bc you have ESET and avast! 4.8 installed at the same time…

i have already uninstalled avast 4.8 but im afraid to uninstalled too my eset because i am n0t sure if i have uninstalled eset and installed a new one called avast 5.0, yet still cant access internet,how would i turn back eset if i want to uninstall again the avast 5.0 because of not accessing internet?

Sorry, not sure what you meant.
Did you uninstall eset or not…??
asyn

not yet.cuz im afraid ;D can you provide me the link for avast 5 downloader?:slight_smile: ill try

Link to the pro version (avast server): http://files.avast.com/iavs5x/setup_av_pro.exe
asyn

0h thanks. the key too… can i?heheheh

what is the difference of supply an avast 4.x license key and a licensed key? and the activation key?can you provide me for that?:slight_smile:

This should help you…
https://support.avast.com/index.php?_m=knowledgebase&_a=view&parentcategoryid=42&pcid=2&nav=0,2
asyn

ok thanks. hmm about the link you sent, is that avast 5.0 pro only or internet security?

You’re welcome…!
It’s the link to the pro version only.
Here’s the one for AIS, in case you need it: http://files.avast.com/iavs5x/setup_ais.exe
asyn

hello. i tried installing avast you sent to me but after installing.when i refresh my internet, it goes to page not loading amp! why do i cant access internet after installing new avast pro antivirus

did you run a removal tool after uninstalling ESET so all leftovers are gone ?
you can find it here #11 http://uninstallers.blogspot.com/ run it and reboot

what is better? avast 5 pro or AIS? is it good to run this both? or only one?