Please help part 1

Hi all,

I hope you are all well, please could ANYONE help and advise me on how to solve this problem thank you in advance…

I have a Friend who’s computer has two problems that were detected during a boot time scan, system details are as follows:

Operating system is: Windows XP Home Edition, Service Pack 3.

Please see attachment for details…

I look forward to hearing from you soon.

Kind regards

happy avast! user :slight_smile:

avast is just reporting a scan error and the reason why…it does not mean the file is infected
avast could not scan the archive and the reason why…