Please help with removal of Trojan/tracking software.

I’d like to see :

C:_OTL\MovedFiles\date_hour.log

I’m unable to find that file at the location you specified.

And once again, I’m sorry for your time and trouble with this but I no longer need your help with the matter. Pop ups have been removed it. All green now. Will soon do a through sweep with avast once more prior to to returning the PC back to it’s owner.

The problem I have with the scans / logs are that they take quite some time to actually generate and I’ve been working on trying to get this computer to a usable state for the last week and I’ve run out of time because they want to pick it up tomorrow. Thanks for your assistance that was offered.

that’s ok

use delfix to delete the tools we used

check all and execute

http://general-changelog-team.fr/fr/downloads/viewdownload/20-outils-de-xplode/9-delfix

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update FlashPlayer if it’s not, and Java too ( uninstall old versions before and uncheck Ask installation )

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use Ccleaner to clean the computer ( cleaner + registry )

http://www.piriform.com/ccleaner

free version is enough