After downloading avast sometimes it opens OK and scans and other days it just freezes on the registration page. Also logging on to net is fine some days other days it freezes and won’t move . Any ideas why and what can I do to stop this?
Did you have any other anti virus program installed on your system? Or previous?
Yes I had AVG but uninstalled it before downloading avast.
Sorry for late reply.
After downloading avast sometimes it opensDo you mean installing or downloading avast?
sorry I’m back I’m a beginner when it comes to computers. I downloaded and then installed avast
So after you installed avast and you reboot then freeze?
yes i have tried rebooting but freezes still happen
Try uninstall> reboot> reinstall> reboot.
If you cant get there than boot in safe mode and follow as what i said.
Do you mean the mouse (so the system) is frozen?
What other programs are running when this occur?
sorry misunderstood what you meant. How does a beginner like me reboot the computer?
I mean the screen freezes for long periods. Somedays avast won’t open at all. internet screen connects but screeen freezes. mouse seems ok.
This is signal of incompatibility and conflicts.
Do you have - or had in the past - any other antivirus installed in this machine?
Which firewall do you use? Any antispyware?
I did have avg installed before avast. I am using the windows firewall through vista no anti spyware that I know of.
AVG is not that bad on uninstallation…
Windows Vista firewall is not the problem.
Do you use any other security program? Like ThreatFire, SpywareDoctor, PeerGuardian?
Sorry I’m back. I am not using any other security program. Any other ideas ?
Is there any useful information into Control Panel > Administrative Tools > Events, specially ‘Errors’?