I’ve done a full system scan of my computer and it has come back with 2 infected files, which are both called Win32:Reveton-EL [Trj]
I’ve tried to move both of these to the virus chest but it keeps saying Error:There is not enough space on the disk. I now don’t know what to do, there are loads of different things in my virus chest but I’m not sure if I can delete these to make room for these 2 new ones. Any help would be appreciated.
see screen shot #57
http://www.softpedia.com/progScreenshots/Avast-Home-Edition-Screenshot-6474.html
anyway…old files in chest can be deleted. i usually let it stay for 30 days before i delete
do you have more info on the files detected… where was they found…full file path and file name
So I am ok to delete everything in my virus chest and move these 2 new ones to chest?
if you had no ill effects on the computer since you moved the files to the chest…and they are old, yes
many antivirus programs with auto cleaning have a 14 day default setting and the files are deleted from quarantine
thats the point with the chest, instead of delete then you have no options left.
lets say a file is wrongly detected as malware and something is malfunction in your computer after moving it to chest, then you have the options to restore it, if you delete… then it is to late
Clean, Quarantine, or Delete?
http://antivirus.about.com/b/2007/03/11/clean-quarantine-or-delete.htm
Thankyou, I deleted everything out of the virus chest and moved the two new ones into it. When do you know when to delete things in the virus chest or should you just keep them in there?
A point for the future, should it be necessary is to provide the file anme and location of the file and not just the malware name in isolation.
There is no rush to delete anything from the chest, a protected area where it can do no harm. Anything that you send to the chest you should leave there for a few weeks. If after that time you have suffered no adverse effects from moving these to the chest, scan them again (inside the chest) and if they are still detected as viruses, delete them.
I would always suggest leaving the files in the chest as outlined above.
The “Error: There is not enough space on the disk.” is most likely to be that the fire is greater than the avastUI, Settings, Virus Chest ‘Maximum size of the file to be sent’ value, which is 16384KB (16MB). This should be large enough under normal circumstances, so the file must be very large (?). The virus chest can be modified to cater for a large file.
I would honestly question a very large file (over 16MB) being detected, it is likely to be a small file within an archive file being detected, which is why the additional information file name, location and size (when reporting) in the case of files too large for the chest helps us to help you…