I have a subscription. v140210-1 running on two different Win7 64 Pro machines.
One machine is five years old, and has been updated automatically this entire time. The other is a brand new machine that I purchased three weeks ago. Avast was one of the first things I installed on it.
Usually, the the popup disappears as its supposed to. I haven’t yet discerned a pattern for when it works and when it doesn’t. I’m not sure how often it works vs doesn’t. Obviously, I only notice it when it doesn’t work. Once it get stuck I haven’t figured out a way to get it to go away.
I’ve noticed that when it shows this stuck behavior, it’s impossible to right-click on Avast in the system tray. The right-click menu shows momentarily, then the blue “Everything is Good” appears to redraw itself, and the menu disappears.
I saw another thread reporting this in Sep '13, and the final message in that thread says that it’s fixed. I’m not sure when I first saw this, but it may have been around that time. Unlike the other poster, my taskbar is at the default location at the bottom of the screen.
Be Sure Too Check Once Uninstall is Complete:Device Manager>View>Show Hidden Devices
If there is anything related to Avast with a yellow triangle then uninstall it (highlight, right click) and reboot.
Install the version you downloaded.
Reboot.
Also, here is the download links to the offline installers but in some cases the offline installer doesn’t work, whereas the online one does.
It has something to do with the wrong SFX in some installers…I’ve read several posts on issue with VISTA with the offline.
I’ll go through these steps. But. As I said in my original post, this is happening on two different machines. Identical symptoms. They started on the older machine maybe four or five months ago, before I even bought the second machine.
This has been up there since I started the thread last night.
I’m not sure, but I think every time this happens there are two of the “thought bubble” tips at the bottom. As if the system got confused about whether one was already being displayed, and which one should get focus.
I know what it is. I’ve tried running the mouse over it several times. In fact, in my original post I described how this tooltip popup appears to interfere with the right-click context menu. I also know that a reboot removes it. But, sometimes, another instance of this thing gets stuck as I pass over the Avast icon while I’m reaching for Teamviewer or some other system tray icon.
And, to reiterate, this happens on two of my computers. One had Windows reinstalled about two years ago, but the other is brand spanking new.
As an enhancement request to the Avast developers, I’d really like a way to completely turn off this behavior, even when it’s working as intended. I find it a bit obnoxious and intrusive. I really do want my anti-virus to work silently behind the scenes unless it finds something that I actually need to be warned about.
Not yet. I’ll try to set aside time tonight or tomorrow to do that.
I would have used whatever installer I would first stumble on when going to Avast.com and looking for the download. Looking at my Downloads folder, it’s a 123 meg file. So, my guess would be that it was an offline installer.
I’m seeing this as well. In my case the “you are not protected” bubble gets stuck, the onyl way to fix it is rebooting, which is EXTREMELY ANNOYING, especially if you don’t have an SSD.
edit: yes, killing the process fixes it, but it’s an irregular workaround…
Just downloaded Avast (Free) and I’m having the exact same issue. It’s infuriating. :-\
There should be an option to disable this stupid “tooltip” altogther.