1

Apologies if this information is readily available already somewhere on Avast’s website… Long story short our new Sonicwall is preventing devices on our network from communicating/reporting to the cloud console. I was wondering if anyone knew the specific ports that I should make sure are opened up on our Sonicwall to allow devices running the Avast for Business client to communicate with the cloud console. The only information I could find for ports to open were for web shield ports for Avast 2016. Any help would be greatly appreciated. Also on a side note, has the virus definition update that caused Windows 7 32-bit profile loading issues been fixed yet?

2

The information should be on the Sonicwall’s website.
Check/ask there.

3

I’ve checked with them and now I’m waiting back to hear from their support. Just thought maybe someone in the Avast community knew what port their program communicates on. Thanks. ;D

4

http://bfy.tw/BA9y

5

Wow. And I thought the League of Legends community was toxic. Thanks.

6

I have to agree that Eddy is being a little trollish. The OP was not asking how to open ports on a Sonicwall. He was asking if anybody knew which ports Avast Business required for operation. Not an unreasonable request. This link might be helpful:
https://support.business.avast.com/hc/en-us/articles/205154325-What-ports-and-IP-addresses-do-my-clients-use-to-communicate-with-the-server-

7

Thank you very much. That’s all I was looking for. Glad you understood what I was asking. :slight_smile:

8

Joshua,

I have many clients on Sonicwalls without issue with Avast for Business. Unless you have changed the default rule for LAN > WAN is to allow. You do not need any WAN>LAN rules as the client polls the console and the console makes no inbound connections.

I believe in the firewall rules section there is an option for a “Matrix” view then pick LAN > WAN and check the rule(s) shown.

Let us know if you need further assistance with this!

Cheers,
Mac

9

I am also having this same problem. I need to know what ip and ports are required for the PC’s to register themselves on the console.

10

See reply #5