Posible Virus

hi guys,

I have the latest Avast build an VPS update. I also have MBAM and SAS both up to date. Did scans with all three programs and nothing. There is also no visible sign of malware (i.e. slowdown, unwanted pop-up, being redirected when going on the web). So what’s the Problem.

Well here is my Hijack Log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:03:55 PM, on 07/04/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\RtHDVCpl.exe
C:\WINDOWS\zHotkey.exe
C:\WINDOWS\ModPS2Key.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\BigFix\bigfix.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Microsoft Student\Microsoft Student with Encarta Premium 2007 DVD\EDICT.EXE
C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Eraser\Eraser.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch=Retail&Br=EM&Loc=ENG_CA&Sys=DTP&M=H5088
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch=Retail&Br=EM&Loc=ENG_CA&Sys=DTP&M=H5088
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch=Retail&Br=EM&Loc=ENG_CA&Sys=DTP&M=H5088
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.com/g/sidepanel.html?Ch=Retail&Br=EM&Loc=ENG_CA&Sys=DTP&M=H5088
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\google\BAE.dll (file missing)
O4 - HKLM..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM..\Run: [auditadmin] C:\windows\temp\auditadmin.cmd
O4 - HKLM..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM..\Run: [CHotkey] zHotkey.exe
O4 - HKLM..\Run: [ShowWnd] ShowWnd.exe
O4 - HKLM..\Run: [ModPS2] ModPS2Key.exe
O4 - HKLM..\Run: [RemoteControl] “C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe”
O4 - HKLM..\Run: [LanguageShortcut] “C:\Program Files\CyberLink\PowerDVD\Language\Language.exe”
O4 - HKLM..\Run: [NapsterShell] C:\Program Files\Napster\napster.exe /systray
O4 - HKLM..\Run: [BigFix] c:\program files\Bigfix\bigfix.exe /atstartup
O4 - HKLM..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM..\Run: [QuickTime Task] “C:\Program Files\QuickTime\QTTask.exe” -atboottime
O4 - HKLM..\Run: [TkBellExe] “C:\Program Files\Common Files\Real\Update_OB\realsched.exe” -osboot
O4 - HKLM..\Run: [GrooveMonitor] “C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe”
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] “C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe”
O4 - HKCU..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU..\Run: [Eraser] C:\Program Files\Eraser\Eraser.exe -hide
O4 - HKCU..\Run: [L07AXLRD_33073756] “C:\Program Files\Microsoft Student\Microsoft Student with Encarta Premium 2007 DVD\EDICT.EXE” -m
O4 - HKUS\S-1-5-19..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User ‘LOCAL SERVICE’)
O4 - HKUS\S-1-5-19..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User ‘LOCAL SERVICE’)
O4 - HKUS\S-1-5-20..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User ‘NETWORK SERVICE’)
O4 - HKUS\S-1-5-21-3957849015-831085324-2472952435-1001..\Run: [L07AXLRD_672395] “C:\Program Files\Microsoft Student\Microsoft Student with Encarta Premium 2007 DVD\EDICT.EXE” -m (User ‘Bobby’)
O4 - HKUS\S-1-5-21-3957849015-831085324-2472952435-1001..\Run: [L07AXLRD_33073756] “C:\Program Files\Microsoft Student\Microsoft Student with Encarta Premium 2007 DVD\EDICT.EXE” -m (User ‘Bobby’)
O4 - S-1-5-21-3957849015-831085324-2472952435-1001 Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (User ‘Bobby’)
O4 - S-1-5-21-3957849015-831085324-2472952435-1001 User Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (User ‘Bobby’)
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\bigfix.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra ‘Tools’ menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra ‘Tools’ menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: Encarta Search Bar - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe


End of file - 8123 bytes

Towards the end I see these entries,

O13 - Gopher Prefix:
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

I looked up O13 - Gopher Prefix: and it seems to not be to good, or at least more experienced user seem to recommend getting rid of it.
http://icrontic.com/forum/showthread.php?t=35074

Any ideas?
Thanks


An analysis of your HJT log shows the following :

We didn’t detect any active process of a firewall on your system. Reasons maybe:
(1.) You are using the windows firewall or a hardware firewall.
(2.) You are using a firewall of an unknown vendor.
(3.) You are using a firewall, but for unknown reasons it is disabled
(4.) You don’t use any firewall at all.
We recommend you to use a firewall.

C:\WINDOWS\ModPS2Key.exe
While this entry was questionable, it checks out as OK. I have included it as information to those who might think it looks suspicious. http://www.what-is-exe.com/filenames/modps2key-exe.html

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
Related to Windows Live Messenger. Deactivated entry that can be fixed.
http://www.spyandseek.com/Search.php?search_for=5C255C8A-E604-49b4-9D64-90988571CECB&search=SAS-Search

O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\google\BAE.dll (file missing)
Unnecessary (deactivated) entry that can be fixed. GoogleAE.dll - Google Search related, found on Dell computers. Reportedly responsible for displaying this, http://www.google.com/hws/dell/afe? placeholder web page; also see here, http://www.gamedev.net/community/forums/ topic.asp?topic_id=368054 a

O4 - HKLM..\Run: [auditadmin] C:\windows\temp\auditadmin.cmd
This entry was listed as questionable and I am not sure about it’s location. Hopefully, someone else will add information about this entry.

O4 - HKLM..\Run: [ModPS2] ModPS2Key.exe
While this entry was questionable, it checks out as OK. I have included it as information to those who might think it looks suspicious. http://www.what-is-exe.com/filenames/modps2key-exe.html


Hi CharleyO,

Thank you for looking at my HJT log. A couple of question and are buzzing in my head.

I have the windows firewall plus my modem has a built-in firewall as well.

You mention these two entries can be fixed. How would I do that? Do I use the fix checked in HJT?

If I redo a HJT log and use the built in function (I just noticed that now) to retrive info about the process, will that help. Can somebody else provide feedback as CharleyO mentioned in the previous post?

Now for some small questions.
Will submitting the log to HJT for analysis be useful?
There was a mention on another thread that HJT might miss some malware. How can we limit that?

@ CharleyO: I have a second computer and I did a HJT log on that as well. I don’t want to open a second thread for nothing so how can I check the entries myself? In other words what was the method you used for veryfying the varius parts of the log.

Thank you again for the feedback.

Both the windows Vista firewall and your router unless specifically stated have no outbound protection. You have to enable outbound protection in Vista and it is by all accounts none to user friendly. - Vista Firewall Control, check out this topic for some user friendly help for the Vista Firewall, Outbound protection, http://forum.avast.com/index.php?topic=30234.0


Hi CCU -

Yes, run HJT again, check the boxes left of the 2 entries, and click the “Fix checked” button.

I use 2 on-line analyzers as one may not have enough information (questionable entries) and even with using 2 analyzers, I still search the internet for reliable information. It is time consuming as often there is little information on some entries. If you rely on only the information from the analyzers, something may go wrong and that is why I spend the time to research the entries that are questionable. I do not want to cause someone to harm their computer(s).


Hi DavidR and CharleyO,

Thank you both for the feedback.

@DavidR: I went to the thread you pointed to and I’m going to download the mention utility for enabling the outbound protection. We’ll see how that goes on my laptop and then later on my Desktop.

@CharleyO: I need a bit more feed back. So do you believe that I should open a second thread for my second computer or just check the entries (which look suspicious) with HJT?

Thank you both again.

Cheers


No, don’t just check the ones that look suspicious because sometimes they are perfectly good entries.
The last thing you want to do is delete a suspicious looking entry that ends up being a needed registry entry for the computer and/or a program to run correctly. That is why I research questionable entries as much as I do. Sometimes, I can only find the answers by looking up the MD5 numbers and other times I go through pages of Google results before being satisfied whether or not an entry is good or bad. Generally speaking, about half of the entries that the analyzers rate as questionable usually end up being good entries.

No need for another thread … just add the second log to this thread and we will take a look at it.


Thank you Again CharleyO.

Here is my second log.
PS. I’ve added the Vista Firewall control tool to my comp…so that should be better

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:39:32 PM, on 08/04/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\DigitalPersona\Bin\DpAgent.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\VistaFirewallControl\VistaFirewallControl.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe
C:\Program Files\Eraser\Eraser.exe
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files\Microsoft Student\Microsoft Student with Encarta Premium 2007 DVD\EDICT.EXE
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=81&bd=Pavilion&pf=laptop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=81&bd=Pavilion&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=81&bd=Pavilion&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=81&bd=Pavilion&pf=laptop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll (file missing)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - C:\Program Files\Free Download Manager\iefdm2.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
O4 - HKLM..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM..\Run: [DpAgent] C:\Program Files\DigitalPersona\Bin\dpagent.exe
O4 - HKLM..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM..\Run: [HP Health Check Scheduler] [ProgramFilesFolder]Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM..\Run: [WAWifiMessage] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
O4 - HKLM..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM..\Run: [TkBellExe] “C:\Program Files\Common Files\Real\Update_OB\realsched.exe” -osboot
O4 - HKLM..\Run: [GrooveMonitor] “C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe”
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] “C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe”
O4 - HKLM..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM..\Run: [QPService] “C:\Program Files\HP\QuickPlay\QPService.exe”
O4 - HKLM..\Run: [OnScreenDisplay] C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
O4 - HKLM..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM..\Run: [UCam_Menu] “C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe” “C:\Program Files\CyberLink\YouCam” UpdateWithCreateOnce “Software\CyberLink\YouCam\1.0”
O4 - HKLM..\Run: [SunJavaUpdateSched] “C:\Program Files\Java\jre6\bin\jusched.exe”
O4 - HKLM..\Run: [QuickTime Task] “C:\Program Files\QuickTime\QTTask.exe” -atboottime
O4 - HKLM..\Run: [VistaFirewallControl] C:\Program Files\VistaFirewallControl\VistaFirewallControl.exe
O4 - HKCU..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU..\Run: [Eraser] C:\Program Files\Eraser\Eraser.exe -hide
O4 - HKCU..\Run: [ISUSPM] “C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe” -scheduler
O4 - HKUS\S-1-5-19..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User ‘LOCAL SERVICE’)
O4 - HKUS\S-1-5-19..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User ‘LOCAL SERVICE’)
O4 - HKUS\S-1-5-20..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User ‘NETWORK SERVICE’)
O4 - HKUS\S-1-5-21-1434241648-404651132-532011386-1000..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User ‘Bobby’)
O4 - HKUS\S-1-5-21-1434241648-404651132-532011386-1000..\Run: [Eraser] C:\Program Files\Eraser\Eraser.exe -hide (User ‘Bobby’)
O4 - HKUS\S-1-5-21-1434241648-404651132-532011386-1000..\Run: [L07AXLRD_246200] “C:\Program Files\Microsoft Student\Microsoft Student with Encarta Premium 2007 DVD\EDICT.EXE” -m (User ‘Bobby’)
O4 - Global Startup: BTTray.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device… - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device… - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra ‘Tools’ menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: Encarta Search Bar - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra ‘Tools’ menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O13 - Gopher Prefix:
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: @C:\Program Files\DigitalPersona\Bin\DpHostW.exe,-128 (DpHost) - DigitalPersona, Inc. - C:\Program Files\DigitalPersona\Bin\DpHostW.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: QuickPlay Background Capture Service (QBCS) (QPCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
O23 - Service: QuickPlay Task Scheduler (QTS) (QPSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPSched.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: VistaFirewallService - Sphinx Software - C:\Program Files\VistaFirewallControl\VistaFirewallService.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

Man my first log was so much shorter… :o

Hi Confused Computer User,

Have all the updates and patches for your OS and have third party software fully upgraded and patched through this program - Secunia PSI : http://secunia.com/PSISetup.exe

Apart from some deactivated entries I cannot see much wrong in your logfile,

polonus


Well, Polonus beat me to it this time but I will detail what he mentioned above.

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
Unnecessary (deactivated) entry that can be fixed. Yahoo Companion!
http://www.spyandseek.com/Search.php?search_for=02478D38-C3F9-4efb-9B51-7695ECA05670&search=SAS-Search (second on list)

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
Related to Windows Live Messenger. Unnecessary (deactivated) entry that can be fixed.
http://www.spyandseek.com/Search.php?search_for=5C255C8A-E604-49b4-9D64-90988571CECB&search=SAS-Search (5 through 11 on the list)

O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
Unnecessary (deactivated) entry that can be fixed. coIEPlg.dll - Browser plugin related with Norton_Confidential
http://www.spyandseek.com/Search.php?search_for=602ADB0E-4AFF-4217-8AA1-95DAC4DFA408&search=SAS-Search (15 through end of list)

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll (file missing)
Unnecessary (deactivated) entry that can be fixed. IPSBHO.dll - Symantec Intrusion Prevention
http://www.spyandseek.com/Search.php?search_for=6D53EC84-6AAE-4787-AEEE-F4628F01010C&search=SAS-Search (sixth on list)

O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
Related to Norton Toolbar. Unnecessary (deactivated) entry that can be fixed.
http://www.spyandseek.com/Search.php?search_for=7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA&search=SAS-Search (last 2 on list)

Otherwise, a clean HJT log. :slight_smile:


Excellent, excellent 8)
Thank you again CharleyO for the time and effort dedicated. I will go through the list and fix the aforementioned points. I greatly appreciate it.

Thank you as well polonus for your feed back and the program provided… I trust it is a tried and tested method… Vista is not exactly the most stable system…

To be honest I was surprised by the length of this HJT log. The first came from my Desktop (Vista Home Basic) and the second is from my Laptop (Vista Home Premium). Same basic programs yet the log for the laptop is soo long.

I’m glad it looks OK. Given that I use avast with SAS & MBAM i would doubt something would get through. ;D

What’s not so stable about it?

Well that’s the odd part. I have run things like movies for hours (with real player) and resource hungry programs on it like games but none of these did anything. Yet when doing a simple Power point presentation on a projector screen with no other program running in background it crashes (BSOD)… this happened a couple of times. I made sure my software is up-to date and everything. Still the only thing i can say is that I’m either surprised or disappointed by the performance.

Hi polonus,
I used the Secunia PSI on my desktop and have two questions.

One, I am marked as an unregistered user yet after having read the EULA I was under the impression I would have to register. Am I wrong?

I get 2 warnings concerning software. These refer to older versions of JAVA. I attached an image with the view of the three entries from my “programs and Features” option of Windows vista. Can I remove any of those or do I have to manually remove the old version from the JAVA folder?

Thank you.

You need to be registered to get support and use their forum. Not to use the software itself. It’s up to you.

You need to uninstall old Java and not only delete the folders.
Consider using JavaRa to manage your Java installation. http://raproducts.org/javara.html

Thank you tech… But will using add remove be any different from this?

Java lefts a lot of things behind. Use RevoUninstaller instead.