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I am a paid subscriber who does not use your free version, so this is even more frustrating. If I sound a bit short, you will have to forgive me as I have spent hours and hours trying to fix the mess that Avast created on my computer by merely running a scan! NOTHING was wrong with my computer until I ran Avast, and lo and behold it found a high risk Trojan that COINCIDENTALLY MANY AVAST USERS ARE ALL GETTING IN THE PAST FEW DAYS SIMULTANEOUSLY! OBVIOUSLY something is wrong on Avast’s end and it is causing people to move it to the chest as recommended only to have our systems crash with nothing working after we reboot! I could not even uninstall Avast! I could not open Avast (all after you reboot of course). I was not running any unusual scans and many are having the exact same problem, and here’s a shocker…we are all using Avast and it’s only happened in the past two days! I am furious as I type this as I was literally feeling sick to my stomach thinking I have lost everything that was on my computer and will need to buy a new one! System Restore did not even work as others have attested to throughout the Internet and in a few threads here after getting this same thing:win32:cycbot-KI
Sorry but this was inexcusable and nightmarish. There are people on Yahoo also stating that they have Avast and either all of us are getting false positives or Avast’s handling of this particular Trojan in it’s software is worse than the Trojan itself as it shuts everything down after Avast has supposedly found it! I could not get anything to work! You have no idea how many things we tried and we are not idiots! Sorry but yeah…I am seriously pissed here and I am not alone! Thankfully the suggestion one user left worked (after borrowing my roommates computer to find out what the hell was going on) but only once I was in safe mode as the administrator only. Once I was in safe mode, I typed in SFC/Scannow and it ran for a while and said that it corrected the errors and I finally gained access to my own computer again. I pray when I log in tomorrow that all is well, but now I do not trust Avast and that hurts because I a a long time supporter of Avast and have recommended it countless times. I was thisclose to buying a new computer over this! Others are still stranded and unable to get on their computers! They are using others! This needs to be addressed by Avast and soon! I am not going to risk running my Avast anymore. What a long night of hell! God!