OP
windows has an easy to set up “guest” user- perfect for the grandkids
put a good password on your account and do NOT give it to them
as stated in the previous post you are vulnerable
if doing financials, on line bill pay etc change your passords
you can uninstall norton, RUN THE NORTON REMOVAL TOOL and install AVAST, update and run a scan
I’d also go to
http://forum.avast.com/index.php?topic=53253.0 and bookmark it for future use
you might want to do some baseline scans and save the results .txt files in a special folder
Even if you repair norton you should run update to get the latest version
It is possible, however, that malware is blocking norton
BVVC
comments jeff?