Last time I was here, I got a lot of help, and I’d like to say thanks for that. I figured there’s no better place to get my latest problem squared away than here.
The other night, I had a bit of a scare when I was on memegenerator, clicked on My Page, and was redirected to a strange URL and got a pop up from AVG saying that some sort of “Black Hole Kit” was blocked. Later that night, a number of Trojans were detected, so I immediately went into safe mode and did a System Restore. After that, AVG found a “Generic26” Trojan, which, I was surprised to see was supposedly quarantined. I deleted that, ran a few system scans and came up empty. I thought I was in the clear, until today when I randomly got a little pop up that said “preparing to copy” and then “copying 59 items” before it quickly disappeared. I don’t know exactly what that was about, but I’m really hoping it’s not what I’m thinking. I turned off my computer, and now I don’t really know what to do. Any advice or explanations as to what that pop up could have been? Thanks!
Just scanned with OTL exactly as described, but for some reason, only the OTL.txt file was saved, and not the Extras.txt file? Not sure why that is. Anyway, here’s OTL.txt. If I need Extras.txt, please let me know and I will rescan. Thanks.
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
OTL crashed during the fix, and nothing is responding. Is it safe to restart my computer and attempt to run the fix again? I’m not sure what other course of action I could take at this point.
It’s been running well, and no alerts since I ran your fix. If I have any further difficulties, I’ll let you know if that’s alright. Thank you, you wouldn’t believe how much I appreciate the help!