My PC became infected with the Live Security Platform malware over the weekend. I downloaded the Malwarebytes to remove it and then installed Avast and ran the boot scan and cleared all the issues there. Since then I’m receiving 2 errors on start up in the Appdata folder
\Roaming\dsapsi.dll
\Local\Temp\msfefo3264.dll
Also getting regular pop ups from Avast regarding both 80000000.@ and 800000cb.@ with the Win32:Malware-gen infection error. Any help appreciated thanks.
Given what it is, I rather doubt that it was completely cleared. Avast is effectively preventing the underlying infection from getting worse.
This needs further analysis by a malware removal specialist:
Go to this topic http://forum.avast.com/index.php?topic=53253.0 for information on Logs to assist in cleaning malware. Use the information about getting and using the tools and attach the logs here, not in the LOGS topic.
What was your previous AV and how did you remove it before installing avast ?
I only used the Windows anti-virus security before, not exactly great. To remove it initially I ran Windows in safe mode and downloaded Malwarebytes and ran the scans and removed all the infections it registered and rebooted normally before installing Avast.
[*]Then click the Run Fix button at the top.
[*]Let the program run unhindered; it will reboot the system when it is done and open notepad with logreport. Attach here that logreport.
Step 2
Download ComboFixfrom here and save it to your Desktop.
If you are unsure how ComboFix works please read this guide carefully. note: ComboFix must be downloaded to your Desktop.
Temporarily disable your AntiVirus program.
If you are unsure how to do this please read this Instruction.
Run ComboFix. Click on I Agree!
ComboFix will check if there is a newer version of ComboFix available.
Click Yes if prompted to download.
ComboFix will display DISCLAIMER OF WARRANTY ON SOFTWARE.
Click Yes to allow ComboFix to continue.
If Recovery Console is not installed, ComboFix will offer download & installation.
Click Yes to allow ComboFix to install Recovery Console.
When the tool is finished, it will produce a log report for you. (typical location: C:[b]ComboFix.txt[/b] )
Attach log reports ( ComboFix.txt) back to topic.
Close all browser windows and refering to the picture above.
Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
ComboFix will will re-run. When finished, it will produce a log for you.
Attach the contents of the log in your next reply. (typical location: C:[b]ComboFix.txt[/b] )