I’m afraid that’s quite a generic error so I’m unable to say why it happened.
Could you please attach the following two files:
C:\ProgramData\AVAST Software\Avast\log\aswBoot.log
C:\ProgramData\AVAST Software\Avast\report\aswBoot.txt
I’m not saying they will necessarily show the cause, but they do contain some more detail, so they can help.
Thanks.
My system has problem with Graphical Driver (NVIDIA) Windows 8 says, sometimes mouse moves funny than system freezes, hard reboot required. Also MSN Messenger keeps asking to upgrade to Skype, which I have done already, MSN not deinstalled some how by update upgrade to Skype. Lots of spontaneous reboots too!
It are indeed uncompressed (former Windows 8.1 from FileHistory Control Panel) Backup System Images on external 1 Tb HD, that was still attached during scan, usually I disconnect and unplug power to save HD
I will do that in a couple of weeks, I have perhaps business with those files, who are from two different W 8.1 computers by the way, cannot give them out of my hands yet
Today first time that ext. HD was attached to this problem W 8 build by the way, cannot be the problem
QUOTE: The graphic driver problems may be due to not having 8.1 on this system
QUOTE: Use the latest version of the OS, AV and Drivers. Doing anything else is asking for problems.
Windows 8 is still supported with Microsoft Updates! Moreover had most severe problems with Update / Upgrade (of Windows 8 from DVD) from Windows Store to Windows 8.1 on one computer, other computer not, only difference Microsoft Account I was logged in with during Upgrade, the problem Windows 8.1 did not look like real Windows 8.1 and did not behave and work like real Windows 8.1.
Both computers (problems and no problems) where secured with Avast 2015 Internet Security (out-of-the-box default settings)