printing to PDF from SafeZone

Avast Free Antivirus / Premium Security
1

I purchased Interent Security 7 today but it seems the print from SafeZone is not functional (for me). It doesn’t seem to be site dependent; if I go to the google.com home page and then try to print I get the following message “The selected printer is not available or not installed correctly. Check your printer or try selecting another printer.” My default ‘printer’ is actually primoPdf; it works fine outside of safezone. I tried the workaround suggested here: http://forum.avast.com/index.php?topic=76679.msg771768#msg771768, but it didn’t help. I next tried changing the default printer to Microsoft XPS Document Writer (which comes with Windows 7), but that didn’t help either. I’m actually not interested in using a ‘printer’ at all; just the nifty “Save as PDF” feature from Chrome (which is accessible from the Print menu). Any ideas/suggestions? Thanks.

2

Just wanted to add one more thing I tried … to add a “regular” printer driver …
From the Windows 7 Control Panel, Devices and Printers page, I did “Add a printer” > Add a local printer > Use an existing port (LPT1:) > Epson PX-V500(M) (randomly chosen from list of printers). I set this new printer as the default printer. I then rebooted. However, I still get the same error (as my post above).

3

see this link

http://forum.avast.com/index.php?topic=98102.0

I don’t use Safezone so don’t know if the problem has been fixed.

4

I may have seen that post earlier today when I was searching for a solution. It links to the “Sandbox / SafeZone - feature requests” topic where pk suggests the problem should have been fixed. I originally posted my question under that topic. I didn’t pay attention to the dates though; Lateral’s post was made after pk suggested the problem was fixed. I’ll ask Lateral if he found any workarounds.

5

Huh?

pk suggests the problem [b]should have been fixed.[/b]
pk suggested the [b]problem was fixed[/b].

How did you get from the first quote to the second quote? Was there something in between that you didn’t post?

Thanks

6

My bad … I should have used the same wording in both cases … but it’s probably best to include a link to the source: http://forum.avast.com/index.php?topic=76679.msg775103#msg775103