Problem after the last update when starting the Avast UI

system · 2017-10-04T18:51:52.000Z

After today’s update the Avast UI looks like below for just a few seconds then disappears, and then the Avast icon in the notification area also disappears.

http://AvastUI.jpg

Pondus · 2017-10-04T19:00:32.000Z

Tried this? https://www.avast.com/faq.php?article=AVKB204#artTitle

Alikhan · 2017-10-04T19:47:34.000Z

That’s actually intentional - Avast is using a new preloader for the UI, Opening the UI should be quicker, but without real data which will then load after 1-2 seconds.

This new preloaded was introduced in v17.6.

system · 2017-10-05T06:50:17.000Z

Pondus post:2:

Tried this? https://www.avast.com/faq.php?article=AVKB204#artTitle

Followed your advice and tried it but that did not change anything.

I will try a complete uninstall/install.

Alikhan · 2017-10-05T06:59:59.000Z

fajmmeijer post:4:

Pondus post:2:

Tried this? https://www.avast.com/faq.php?article=AVKB204#artTitle

Followed your advice and tried it but that did not change anything.

I will try a complete uninstall/install.

Did you read my post? This isn’t a bug and clean install will change nothing.

system · 2017-10-05T07:33:39.000Z

fajmmeijer post:4:

Pondus post:2:

Tried this? https://www.avast.com/faq.php?article=AVKB204#artTitle

Followed your advice and tried it but that did not change anything.

I will try a complete uninstall/install.

The clean install solved the problem.
What caused this problem? We will probably never know.
Case closed.

JonnyOne · 2017-10-05T12:08:37.000Z

open the gui by clicking virus chest in tray icon, then enable smart scan in settings. developers arent so smart as this scan.
try yourself this bug disabling the smart scan.

Announcements