system
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Thanks a lot for the info. I have tried the symantec online scanner on both my computer and my mother’s computer and it did not succeed in scanning a single file on either computer. I don’t know if that means that malicious programs may be preventing the online scanner from working. But now that I have the list from your web site of other online scanners to try, I intend to try them. My mother’s Norton Antivirus has been disabled from mysterious causes and my Windows xp firewall is apparently knocked out from a mysterious cause, so there is circumstantial evidence of attacks on both computers.
If you know of any free utilities programs similar to Norton Utilities, that would be a great addition to your web site. Because sometimes it is difficult to find out if a problem is being caused by a malicious program or by just a Windows malfunction.
Mike