system
April 12, 2012, 7:17am
1
Hi.
Performing vpsmac update (repository: http://download.ff.avast.com/mac/vpsmac , filedir: /Library/Application Support/Avast/files/defs/12032101/…/…/Setup/filedir, workdir: /tmp, instdir: /Library/Application Support/Avast/files/defs/12032101/…)download.ff.avast.com …http://208.43.121.90/mac/vpsmac/vpsmac.lat …http://download.ff.avast.com/mac/progmac , filedir: /Library/Application Support/Avast/files/Setup/filedir, workdir: /tmp, instdir: /Library/Application Support/Avast/files/defs/12032101/…)download.ff.avast.com …http://46.4.34.2/mac/progmac/progmac.lat …
VPS version 12032101. Internet working normaly, all sites opened without problems… Help, please.
Excuse me for bad English.
mity
April 12, 2012, 9:34am
2
Please follow these instructions:
(1) Open Terminal.app and perform this command:
ps -Awwl
and provide the command output to us.
(2) Then perform this command in the Terminal.app:
sudo rm '/Library/Application Support/Avast/files/Setup/filedir/vpsmac.locked'
(3) Reboot.
If you are not friend of command line, just copy these commands from here into Terminal.app window.
The step (1) should allow us to fix the bug, the steps (2) and (3) should workaround the problem and allow you to update the VPS again.
Thanks for the report.
system
April 12, 2012, 10:43am
3
Result of command ps -Awwl is many 1000 characters. How i may insert file in message?
system
April 12, 2012, 11:02am
4
Sorry, i find where i may does attachment
mity
April 12, 2012, 11:13am
5
Sorry, I 've just realized the second command was wrong because the lock is directory and not ordinary file, so please remove the lock file once again with this command:
sudo rm -rf ''/Library/Application Support/Avast/files/Setup/filedir/vpsmac.locked'
and then reboot.
Mity
system
April 12, 2012, 6:41pm
6
I have a simular problem to igor_skob’s, here’s my log file :
Performing vpsmac update (repository: http://download.ff.avast.com/mac/vpsmac , filedir: /Library/Application Support/Avast/files/defs/12032101/…/…/Setup/filedir, workdir: /tmp, instdir: /Library/Application Support/Avast/files/defs/12032101/…)download.ff.avast.com …http://46.165.196.142/mac/vpsmac/vpsmac.lat …http://download.ff.avast.com/mac/progmac , filedir: /Library/Application Support/Avast/files/Setup/filedir, workdir: /tmp, instdir: /Library/Application Support/Avast/files/defs/12032101/…)download.ff.avast.com …http://173.193.216.165/mac/progmac/progmac.lat …
Here’s the output of the ps -Awwl command :
which is too long, as it exceeds the length of 1000 character limit
I will run the command
sudo rm -rf ‘’/Library/Application Support/Avast/files/Setup/filedir/vpsmac.locked’
and reboot then log back in and try another update ( worried about the new “Flashback” trojan).
I uninstalled my old paid version of Avast! for Mac, will this Beta version, when finalized, become a fully licensed version for the remainder of my license period?
Gary Denning
system
April 13, 2012, 3:59am
7
Thanks. My problem was solved. Avast was updated, error d’not appear.
Mac
April 13, 2012, 11:36am
8
I uninstalled my old paid version of Avast! for Mac, will this Beta version, when finalized, become a fully licensed version for the remainder of my license period?
This release will be free for home and non-commercial use.
system
September 18, 2012, 10:51am
9
Dear all,
I’ve been having nightmares due to similar problems. My Avast database does not update when prompted. Here’s the log of error…
Performing vpsmac update (repository: http://download.ff.avast.com/mac/vpsmac , filedir: /Library/Application Support/Avast/files/defs/12091701/…/…/Setup/filedir, workdir: /tmp, instdir: /Library/Application Support/Avast/files/defs/12091701/…)download.ff.avast.com …download.ff.avast.com …download.ff.avast.com …download.ff.avast.com …download.ff.avast.com …http://download.ff.avast.com/mac/progmac , filedir: /Library/Application Support/Avast/files/Setup/filedir, workdir: /tmp, instdir: /Library/Application Support/Avast/files/defs/12091701/…)
It is sort of urgent
Thanks in advance.
Any assistance would be highly appreciated.