Problem downloading skins

I try clicking on get more skins from our www server now and it says the operating system denied access to the specified file.

SO…went to www.avast.com. When I tried downloading skins I got a sharing exception. ???

No problems here on my side… everything works as it should work. I just re-downloaded few skins. Which link did you use ?

Try this :

http://www.avast.com/eng/skins.html

I am getting a sharing violation everytime I try to download a skin. What am I doing wrong?

I am also getting the same error problem. I also tried the link from scz. Its still saying there is a sharing violation. Has anyone come up with the problem yet? If so please let me know.

Thanks,
Julie ::slight_smile: ???

no problem here also szc…they download just fine…thanks again for the avatar! :slight_smile:

I don’t have those problems. Whenever I press on that link I always get official avast! skins download page. Take a look in here:

http://img205.imageshack.us/img205/475/untitled1es7.jpg

Sorry but cinnapatch is correct.
There is a problem.
Here it is and it can be duplicated:

http://img.photobucket.com/albums/v190/bob3160/ShellFTP/Sharing.png

But, from my reply to him, it is visible that I gave him a direct link to the downloading section on avast! server. It works I just tried it for who knows how many times by now.

EDIT: If there is something wrong with downloading skins from withing avast! GUI (skin browser with link), that means that Alwil guys need to check what’s going on with code that controls these things.

I just checked it and it works also when I try to download skins from withing avast! GUI (skin chooser with that link at the bottom). It downloaded and installed skin immediatelly.

Sorry Sasha not here. Downloading skin (9-11) from inside the settings window brings up the sharing violation.

I just tried and redownloaded all skins from the download section (using avast! GUI) and everything worked fine. I even tried to download 9-11 skin two times in a roll and still worked.

This is what Microsoft has to say about this issue… not much, but it says something about file being used by another application in the same time you are trying to download it. I believe “another application” in this case is still avast! , but I suspect there are some problems with administrator rights on computers having troubles with these things.

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/w2kmsgs/3400.asp

One thing just popped up to my mind… which is your default browser guys ? I’ve heard that these things can also happen if your default browser is something other than IE (not all though)…

Using IE7 and am using the Adm. account. and as you can see from the error message, the offending file is ashSimpl

Well, it really works ok on my end, and I also believe on some other people too ( I see drhayden1 also doesn’'t have problems with this issue). So it must be something else…

I also reported some ashSimpl.exe problems but it was crashing while scanning process is active. Alwil guys said they will be releasing some beta version of avast! or something like that during the next week. I hope it’s gonna help. Also, someone should draw their attention to this thread, so they may have to check this one too.

This is the thread where I posted about the ashSimpl.exe crashing:

http://forum.avast.com/index.php?topic=23280.0

I know it has nothing to do with this thread, but this is second issue connected to ashSimpl.exe

Maybe it can lead them to the final solution.

Cheers !

Just for info-sakes downloaded the new skin with FF without a hitch

Thanks for the new skin Sasha looks Great

it works just fine for me from the server(after i start avast! and click on get more skins from our www server now) and throught the link(the one below) in netscape 8.1 and flock(the two browsers i use)as szc mentioned above :smiley:

http://www.avast.com/eng/skins.html

Unfortunately some of us can’t use that function without getting the error.
What’s strange is that I originally downloaded and installed Sashas’s new avist skin.

I can select a new skin from the ones already available within the program.
However, I can not download any others without getting the sharing violation problem.
Even if i go to the website and select a skin from there and download it, the error appears.

Any comments from Alwil???

Is there a specific browser common for the problem? (like IE7, for example)

C’mon guys, Aliwl staff is asking a question to narrow the problem down and to help you…

All three guys - cinnapatch, HairBear and jbane09 posted only once and never replied back in this thread.

So far, we know for sure that Bob is on IE7 and he is having these problems… all we have to find out now is to hear from rest of the bunch that they also run IE7 as their default browser. I am sure Alwil guys will find out what’s happening after you let them know what’s the situation on your end.

Help us to help you :wink:

hey szc…just to reply again and let you know i have IE 6 as my default browser(but don’t use)and the link inserted works just fine with IE6 :stuck_out_tongue:
http://www.avast.com/eng/skins.html

and i have Netscape 8.1 and Flock as my main browsers and had no problem on both with the link or the www server one either… ::slight_smile:
have a good one szc :smiley:

Yes no problems drhayden1, I know you have IE6 and some other browsers. Igor asked that question because he is suspecting that there must be somethig wrong in between avast! and new IE7, so if all those who reported those problems with sharing violation have IE7 as their default browser, Igor and guys may be able to narrow down what’s causing that error.

It looks like we (on IE6) don’t have those problems…

Cheers !