Problem installing Avast Free

Avast Free Antivirus / Premium Security
1

I have an old Acer laptop running XP SP3. It was running an Avast build about one year old. I booted it yesterday after leaving it idle for several months and Avast said licence is expired.

I tried to update the version but it seemed it would only let me upgrade to a paid version. So I uninstall it, downloaded the offline installer and ran it. After reboot, the Avast UI would not would not load. Got a prompt to reload it, did not work.

Since then I have tried using the clean tool, the online and offline installers all with same results. Currently the Avast service is not running and I am unable to start it from services.

Unsure what to try at this point. Avast was working fine until the licence expired.

2

→ https://support.avast.com/article/Troubleshoot-Antivirus-UI-Failed-load

3

Thanks for the reply. Did what the article said. Ran the clean tool again, installed Avast. Still no joy. I am really getting tired of messing with this.
I do see 2 instances of AvastUI.exe in the task manager processes tab, but the UI will not load
Avast wont talk to me because I am a free user, correct?

The old version worked fine until the license expired. Does Avast have a page with older installers? Or any other ideas?

4

You could try this: https://forum.avast.com/index.php?topic=223425.msg1484546#msg1484546

If this works be sure to thank both DavidR and alanb, both of whom are avast users like yourself. Save your off-line installers for future use.

5

Thanks to you both for the replies. Unfortunately, nothing worked. I must have installed / uninstalled Avast a dozen times on this PC.

So I grabbed the current AVG offline installer and it worked fine. I will be keeping the installer as I suppose it may be the last for XP.