Hello forum people.
I’m here because I just found out something unsual on my avast!.
As a user of many years problem free of avast! antivirus solution, today, luck wasn’t in my side.
My problem is: whenever I go to see the Statistics (Summary → Statistics), the following window appears (see the attached screenshot). Then, when I close that window (no graphic appears whatsoever), another awkward thing happens: whenever I click on the little arrow to show the other shields it says that I have firewall and Anti-Spam (and other things). Which is incorrect because I’m actually using the Free version. (see the second attached screenshot)
Statistics were working O.K. last time I checked (about a week ago).
I also tried a repair and computer boot but the problem persists.
Help anyone?
Notes:
OS: W7 Ultimate, 32 bit
AV: Avast Free 6.0.1289
On screeenshot1, it says “Library not registered”.
The Statistics requires that you have flash player installed (it has to be the IE version of Flash) in order to be able to display them.
If this has previously worked, try uninstalling Flash Player for IE and reinstall. This is quite fortunate as there has just been a recent flash player update. See http://forum.avast.com/index.php?topic=9671.msg695416#msg695416 the >> Updates << topic, a link has been posted for the download.
I just updated my Flash Player today but an error must had occur during the instalation, what caused all this mess.
Just uninstalled and installed everything again and now is working like a charm again.