Problem s instalaci na WinXP SP3

Non-English Boards Česky/Slovensky
1

Dobry den,

stahl jsem si offline instalator, dam instalovat, instalace si vyzada restart notebooku, ale po nabehnuti uz nepokracuje.
Jedine co to udela, ze v program files ve slozce Avastu je stats.ini
Instalaci jsem zkousel trikrat a nic.

Tady je log, treba to pomuze. Predem dekuji za pomoc.

2017-05-26 13:08:08.203Errordldwrap[3880,2520]HttpGet: download failed with error 0x00002bc6!
2017-05-26 13:08:08.203Errordldwrap[3880,2520]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from ‘http://z2461313.iavs9x.u.avast.com/iavs9x/ais_gen_gui_cef_xp-7ce.vpx’. Next try: 1
2017-05-26 13:08:10.203Errordldwrap[3880,2520]HttpGet: download failed with error 0x00002bc6!
2017-05-26 13:08:10.218Errordldwrap[3880,2520]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from ‘http://w9448963.iavs9x.u.avast.com/iavs9x/ais_gen_gui_cef_xp-7ce.vpx’. Next try: 2
2017-05-26 13:08:10.406Errorstats2[3880,2448]Unable to send statistics with error 0x0000a106 (Unable to send statistics with HTTP status code 0!)!
2017-05-26 13:08:12.218Errordldwrap[3880,2520]HttpGet: download failed with error 0x00002bc6!
2017-05-26 13:08:12.234Errordldwrap[3880,2520]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from ‘http://p4085325.iavs9x.u.avast.com/iavs9x/ais_gen_gui_cef_xp-7ce.vpx’. Next try: 3
2017-05-26 13:08:14.234Errordldwrap[3880,2520]HttpGet: download failed with error 0x00002bc6!
2017-05-26 13:08:14.250Errordldwrap[3880,2520]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from ‘http://v6834318.iavs9x.u.avast.com/iavs9x/ais_gen_gui_cef_xp-7ce.vpx’. Next try: 4
2017-05-26 13:08:16.250Errordldwrap[3880,2520]HttpGet: download failed with error 0x00002bc6!
2017-05-26 13:08:16.265Errordldwrap[3880,2520]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from ‘http://w6607332.iavs9x.u.avast.com/iavs9x/ais_gen_gui_cef_xp-7ce.vpx’. Next try: 5
2017-05-26 13:08:17.843Errorstats2[3880,180]Unable to send statistics with error 0x0000a106 (Unable to send statistics with HTTP status code 0!)!
2017-05-26 13:08:18.281Errordldwrap[3880,2520]HttpGet: download failed with error 0x00002bc6!
2017-05-26 13:08:18.281Errordldwrap[3880,2520]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from ‘http://x6055396.iavs9x.u.avast.com/iavs9x/ais_gen_gui_cef_xp-7ce.vpx’. Next try: 6
2017-05-26 13:08:20.281Errordldwrap[3880,2520]HttpGet: download failed with error 0x00002bc6!
2017-05-26 13:08:20.296Errordldwrap[3880,2520]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from ‘http://h0637628.iavs9x.u.avast.com/iavs9x/ais_gen_gui_cef_xp-7ce.vpx’. Next try: 7
2017-05-26 13:08:22.296Errordldwrap[3880,2520]HttpGet: download failed with error 0x00002bc6!
2017-05-26 13:08:22.312Errordldwrap[3880,2520]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from ‘http://r5525652.iavs9x.u.avast.com/iavs9x/ais_gen_gui_cef_xp-7ce.vpx’. Next try: 8
2017-05-26 13:08:24.312Errordldwrap[3880,2520]HttpGet: download failed with error 0x00002bc6!
2017-05-26 13:08:24.328Errordldwrap[3880,2520]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from ‘http://g0511470.iavs9x.u.avast.com/iavs9x/ais_gen_gui_cef_xp-7ce.vpx’. Next try: 9
2017-05-26 13:08:26.328Errordldwrap[3880,2520]HttpGet: download failed with error 0x00002bc6!
2017-05-26 13:08:26.343Errordldwrap[3880,2520]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from ‘http://t5730298.iavs9x.u.avast.com/iavs9x/ais_gen_gui_cef_xp-7ce.vpx’. Next try: 10
2017-05-26 13:08:28.343Errorengine[3880,2520]UpdateVPXs: package ais_gen_gui_cef_xp was not updated. Status: 41227 (0x0000A10B) [Downloader system error]
2017-05-26 13:08:29.265Fatalinstcore[3880,2520]The installation failed with error 41227 (0x0000A10B) [Downloader system error]. Performing uninstall…
2017-05-26 13:08:29.312Errorconn[3880,2520]Create: LoadLibraryEx(‘AavmRpch.dll’) has failed with code: 126 (0x0000007E)
2017-05-26 13:08:29.531Errorrepactions[3880,2520]Unable to retrieve driver ‘ngvss’ filters. Error code: 2
2017-05-26 13:08:29.531Errorrepactions[3880,2520]Unable to retrieve driver ‘ngvss’ filters. Error code: 2
2017-05-26 13:08:33.718Errorrepactions[3880,2520]Unable to uninstall NDIS driver.
2017-05-26 13:08:33.750Errorrepactions[3880,2520]Unable to uninstall NDIS driver.
2017-05-26 13:08:33.796Errorrepactions[3880,2520]Unable to uninstall NDIS driver.
2017-05-26 13:08:33.843Errorrepactions[3880,2520]Unable to uninstall NDIS driver.
2017-05-26 13:08:33.875Errorrepactions[3880,2520]Unable to uninstall NDIS driver.
2017-05-26 13:08:33.921Errorrepactions[3880,2520]Unable to uninstall NDIS driver.
2017-05-26 13:08:33.953Errorrepactions[3880,2520]Unable to uninstall NDIS driver.
2017-05-26 13:08:34.000Errorrepactions[3880,2520]Unable to uninstall NDIS driver.
2017-05-26 13:08:34.031Errorrepactions[3880,2520]Unable to uninstall NDIS driver.
2017-05-26 13:08:34.078Errorrepactions[3880,2520]Unable to uninstall NDIS driver.
2017-05-26 13:08:34.078Errorrepactions[3880,2520]Unable to uninstall NDIS driver.
2017-05-26 13:08:34.078Errorrepactions[3880,2520]Unable to uninstall NDIS driver.
2017-05-26 13:08:34.078Errorrepactions[3880,2520]Unable to uninstall NDIS driver.
2017-05-26 13:08:34.078Errorrepactions[3880,2520]Unable to uninstall NDIS driver.
2017-05-26 13:08:34.078Errorrepactions[3880,2520]Unable to create process ‘“C:\Program Files\AVAST Software\Avast\wsc_proxy.exe” /svc /unregister /firewall’. Error code: 2
2017-05-26 13:08:34.078Errorrepactions[3880,2520]Unable to create process ‘“C:\Program Files\AVAST Software\Avast\x64\SetupInf.exe” /uninstall /catalog:aswTap.cat’. Error code: 3
2017-05-26 13:08:34.093Errorrepactions[3880,2520]Unable to create process ‘“C:\Program Files\AVAST Software\Avast\x64\SetupInf.exe” /uninstall /catalog:aswTap.cat’. Error code: 3
2017-05-26 13:08:34.093Errorrepactions[3880,2520]Unable to create process ‘“C:\Program Files\AVAST Software\Avast\AvEmUpdate.exe” /installer /unreg’. Error code: 2
2017-05-26 13:08:34.093Errorrepactions[3880,2520]Unable to create process ‘“C:\Program Files\AVAST Software\Avast\wsc_proxy.exe” /svc /unregister /av_as’. Error code: 2
2017-05-26 13:08:40.953Errorstats2[3880,2556]Unable to send statistics with error 0x0000a106 (Unable to send statistics with HTTP status code 0!)!
2017-05-26 13:08:47.500Errorstats2[3880,3316]Unable to send statistics with error 0x0000a106 (Unable to send statistics with HTTP status code 0!)!
2017-05-26 13:08:47.593Errorstats2[3880,3256]Unable to send statistics with error 0x0000a106 (Unable to send statistics with HTTP status code 0!)!

2

Dobrý den,
děkujeme za report, toto je známý problém, pracujeme na řešení.

Můžete zatím prosím zkusit několik scénářů? Velmi by nám pomohlo, kdybyste:

  • zkusil nainstalovat Avast bez Web Shieldu a bez Behavior Shieldu
  • zkusil nainstalovat betaverzi příštího vydání Avastu, jak na to se dočtete na fóru zde.
3

Dobry den,

dekuji za odpoved. Zkusil jsem zainstalovat pouze s temito komponety:

souborovy stit
postovni stit
cisteni prohlizecu
inspektor wi-fi

bezpecnostni rozsireni prohlizece
safeprice rozsireni prohlizece

ale po restartu opet nic.
Zitra zkusim tu betu.

4

Dobrý den,
mnohokrát Vám děkujeme za test. Dnes jsme akorát vydali novou betu, ve které by tento problém teoreticky měl být opraven, budeme vděčni za vyzkoušení.

5

Tak me bohuzel nejde zainstalovat ani ta beta. Zkousel jsem jak celou instalaci tak uzivatelskou:

souborovy stit
postovni stit
cisteni prohlizecu
inspektor wi-fi

bezpecnostni rozsireni prohlizece
safeprice rozsireni prohlizece

a po restartu instalace nepokracuje. Jedine co to udela je, ze na plose pribude 283MB soubor s instalaci Avastu.