Problem starting avast home edition 4.0

get error message on splash screen. “Unknown Error” “storage cannot be created for the splash task.”
Then " The requested resident task was not found." “The operation can not be complete.”
Then “Uknown Error” “Configuration is not loaded properly.” “Error: dbsd createobject.”
:frowning: :(help please with this problem. Jeff

Your problem is bad or old ODBC or MS Jet drivers. My sugestion is to update your system components. Download following patches from Microsoft site:
http://www.microsoft.com/downloads/details.aspx?FamilyID=9ad000f2-cae7-493d-b0f3-ae36c570ade8&DisplayLang=en
http://www.microsoft.com/data/download_Jet4SP3.htm

Install them and try to run avast! again. When you will have still problems do the following:

  • find avast4.ini file located in Data subfolder of avast! installation
  • change value of key “Database” from ODBC to XML