Problem to Discover Clients working with WORKGROUPS

Avast Business Avast Endpoint Protection
1

Hi,

I’ve just install the AEA Console and i want to discover client over my network. It Doesn’t work ! We have 300 PC’s and nothing appears ont the console. ports are open on our Firewall, windows firewall is disabled …

entconsole.log says


Last message repeated 1 time(s)
[2013/12/13 10:50:24.739,2276] No properties for job supported...
[2013/12/13 10:50:24.739,2276] No properties dialog is available...

entserver.log says


Last message repeated 1 time(s)
[2013/12/13 10:50:01.489,1244] Checking clients connection status....
[2013/12/13 10:50:10.161,2968] Task started using the 0x008426BD session
[2013/12/13 10:50:10.177,588] LogonUser(NETWORK SERVICE) failed with 0x0000052E error
[2013/12/13 10:50:10.177,588] LogonUser(NETZWERKDIENST) failed with 0x0000052E error
[2013/12/13 10:50:10.177,588] Going to enumerate computers using the LAN manager
[2013/12/13 10:50:10.177,588] Microsoft Terminal Services
[2013/12/13 10:50:10.177,588] Going to enumerate computers using the LAN manager
[2013/12/13 10:50:10.177,588] Microsoft Windows Network
[2013/12/13 10:50:10.177,588] Going to enumerate computers using the LAN manager
[2013/12/13 10:50:12.552,588] WNetOpenEnum failed with 0x00000520 error
[2013/12/13 10:50:12.552,588] RevertToSelf()
[2013/12/13 10:51:00.896,2968] Client 0x0048DF98 idle
[2013/12/13 10:52:00.490,1244] Going to delete expired requests....
[2013/12/13 10:52:00.896,2968] Client 0x0048DF98 idle
[2013/12/13 10:52:01.490,1244] Checking clients connection status....
[2013/12/13 10:52:01.490,1244] Closing handle to previous flushing thread...
[2013/12/13 10:52:01.490,1244] Going to launch flushing thread...
[2013/12/13 10:52:01.490,2584] Flushing all changed server information...
[2013/12/13 10:53:00.897,2968] Client 0x0048DF98 idle

Thanks…

2

Nobody can help me… ???

3

Are you able to browse the network from the server?

4

Yes, i can see all clients with a tool like look@lan

5

Did you try with the Windows Computer Browser? If you can’t see all the machines in the Computer Browser, then the AEA will not be able to see/find them too.

If this tool has a feature to export the computers to a list, you could just import them into the AEA Computer Ctalog folder.

The format of the file will be:

HOSTNAME[TAB]WORKGROUP_NAME[TAB]IP_ADDRESS
HOSTNAME2[TAB]WORKGROUP_NAME[TAB]IP_ADDRESS
HOSTNAME3[TAB]WORKGROUP_NAME2[TAB]IP_ADDRESS
HOSTNAME4[TAB]WORKGROUP_NAME3[TAB]IP_ADDRESS

6

No, i can’t see them in my computer browser…and i don’t know why…However, Administrative share is enable and works fine …i really don’t understand…