Problem updating virus definition today

After restart the proces avast setup doesn’t even linger in the task manager so I think all, except the thing we can’t update is okay, as Avast is working otherwise as it should.

EDIT: Also Avast main window doesn’t show the vps 121119-0 as red anymore like before.
EDIT2: Now it also shows me the 404 error in updating manually

Same here. I can NOT update the program or the virus database. It only says server error and stuff like that. The free version aswell as the Internet Security version.


http://my.jetscreenshot.com/2701/m_20121120-sics-52kb.jpg

No problem here.
Windows 8 problem only effected some people. I have no problems on my 5 systems that are running Windows 8 Pro

Same “HTTP error 404” since today. I’m using Windows 7.
Manual update doesn’t work either.

Bob… I’m not using Windows 8, I’m on XP…!!! and getting Server return error 404.

Meaning it’s affecting XP as well.

Dave

My laptop also has updated to 121119-0 and it’s Windows 8. A couple of friends cannot and are getting errors. Have you successfully updated today to 121120-0?

Just asking.

Not very good if Avast! does not have the honesty to own up when it is effectively unable to provide VDB updates. Why companies go into denial at such times when its users NEED to know what is going on is beyond my comprehension. I suppose it’s something to do with trying not to lose face. The stupid thing is that we have strong suspicions of what is going on so lack of information only diminishes Avast!'s credibility.

Without reliable provision of VDB updates, Avast!'s products are worthless. Glad I’m not paying for it.

The VPS updates don’t depend on the OS.
I did notice that it may have something to do with user location however. :frowning:

hi everyone,

Very active thread here! It is so active here it is not possible to keep up!

Please see the post prior to all here at the end of the first page should any have any issues with Avast! running properly other than the vps update issue here: http://forum.avast.com/index.php?topic=109950.msg865386#msg865386

Might be a good idea to keep this around when a more severe issue such as Avast! fails to start at all comes up.

I would like to stress to all, that protection by Avast! is not lessened to any significant degree if the vps is behind less than 24 hours, as streaming updates will keep you somewhat current, and that the server issue is not under our control (EDIT: I mean as an avast user like you). Nothing is wrong with your systems because of that.

That isn’t the latest version, mine just updated to 121119-1, though it’s still being flakey connecting to the server.

I’m getting the error 404 message when I try to update, so I’m thinking it may be a server issue on their end.

Hmmm…thanks for the information there. I am not keen on doing a re-install for AvastFree and Avast IS at this moment.

This started today I cannot get a update… Is it our end or Avast?

Well, after buying Avast Internet Security and downloading the newest Install-Version from a external website (because download from avast directly was not possible) I guess I HAVE a problem!


http://www.abload.de/img/drhsdthrt9moa6.jpg

I need a new version as soon as possible! :wink:

getting the error 404 message when I try to update, on all computers

Error 404 here as well Windows XP SP3 plus updates.

No word from Support yet - wonder why.

p.s. Just seen Mchain’s post. Just hope it is sorted within 24 hrs then.

Yes. A friend also said(well texted via sms really) that her’s is 121119-1 but also has the update error now. Hope the devs will have news later about this.

mchain : Nothing, except unability to update avast, is bad with avast on this pc, so I don’t see why I should re-install it. It works and it does start on pc start up without any problem, so why?

Not ours. Definitely. (Avast servers probably). Here in my area all cannot update. I am being flooded by text messages now of the same error whether it be Windows 7 / XP SP3 or Windows 8. 10 here has 121119-1 which has been pointed out is the latest prior the update error.

Well still waiting here for the devs to give us some more info. I will not do a re-install.

I’m getting the update but it’s sooooo slow. I guess that the Avast! server is suffering with a severe case of constipation.

Just my luck to choose this time to uninstall 7.0.1474 and reinstall 7.0.1466.

Avastsvc.exe kept crashing, behaviour which was unknown with 7.0.1466 on Windows XP. Trouble is that Avast! needs to down 70+ MBytes so this will take a while.

Anyone got a bottle of Syrup of Figs for the poor old server?