Problem when making a defrag

Avast Free Antivirus / Premium Security
1

Is that possible that Avast is making a conflict with the defrag? I’m using Puran Defrag and I never had any problems before. Now, since I have AIS whenever I try to defrag, the PC freezes completely after a couple of minutes.Anyone experience the same problem?

2

I use defraggler, no problems with it…
If I remember right, others run Puran, without problems…!??
Could be something else, post more info about your system…
asyn

3

Thanks Asyn
AMD Athlon 3800+ with 1GB of RAM. Using WinXP SP3
Beside AIS the only other Security software I’m using is DefenseWall.

4

I don’t know about DefenseWall… What does it do…??
asyn

5

DefenseWall HIPS (Host-based Intrusion Prevention System) is based on a sandboxing approach. The way it works is that all your programs that access the Internet are automatically marked by DefenseWall HIPS as “untrusted”.

6

I see, thanks for the feedback. Similar to D+…
Back to your problem. Do you get any error messages…?
Are there any minidump files created…??
asyn

7

Hi Asyn, no error messages, no minidumps files either. The PC just freezes completely and I have to use the hard reset button (even Ctrl+Alt+Del does not work) I also tried to leave it
for a hour or more, but it does not matter it stays frozen.
I will try to deactivate AIS completely, make a defrag and see if it makes a difference…

8

Ok, please report back your results.
Btw, be sure you’re offline while AIS is turned off…!!
asyn

9

I use Puran but with Avast Free with no conflicts. I don’t see how the OP’s problem is related to this. I would suggest an malware scan.

10
  1. Thanks for confirming this, SafeSurf.
  2. To Puran…?
  3. Sure, why not. Let’s see, if the OP’s system is clean… (boot time scan and Mbam)
    asyn
11
  1. Yes…to Puran and Avast.
  2. Yes…to both.
12
  1. +1 As you both are on the same OS… But are you on the same Puran version…?
    Interesting would be which version of puran he uses and if it’s the same you use. Maybe he just needs an update…!?
  2. Let’s wait until he returns back here, we’ll advice him what to do then. :wink:
    Have a nice day/night,
    asyn
13

You too. :wink:

14

O.K. problem solved. Thanks everyone. :slight_smile: Re-installed Puran and no more freezes, it must have get corrupted somhow. I did scan my PC MBAM also and
it is clean.

15

You’re welcome…!!
asyn

16

Glad to hear everything is working now and you are clean as well. Let us know if you have any problems in the future.

Since your issue is now resolved/fixed, please go back to the open post in this topic, click the modify button in that Post and change the title/subject, add [Resolved] to the beginning of the title so this thread can be closed. Thank you. :slight_smile: