problem with aswRvrt.sys (probably)

Viruses and worms
1

Hello, I’ve got a problem that I can’t solve since a couple of days ago. The last time I’ve been able to use my PC it ended up blocking and showing a blue error screen. After that everytime I tried to start the system it ends up showing the same blue screen before I can get to the desktop with every option in the F8 screen except for the safe mode ones. If I try to start the system with one of the three safe modes the loading of files always blocks to “Loaded: /Windows/System32/Drivers/aswRvrt.sys” for like 30 seconds and then the blue screen appears or the system gets restarted. Any solution?

Sorry for the messy writing but I’m not English ;D

2

What operating system is this ? Windows XP, Vista, 7 or 8. Is it 32 or 64bit
Did this happen after a windows update and do you have the windows CD

3

Windows 7 - 64 bit

Yes, the last time I managed to successfully start the system was after some updates and I don’t know because unfortunately I can’t find the packaging box of my laptop :-\

4

Download the following three programmes to your desktop :

  1. Rufus

For 64bit systems
2. Windows 7 64bit RC (I will PM the link )
3. Farbar Recovery Scan Tool x64

Insert the USB stick Then run Rufus

https://dl.dropbox.com/u/73555776/rufus.JPG

Select the ISO file on the desktop via the ISO icon.

Press Start Burn

https://dl.dropbox.com/u/73555776/RufusISO.JPG

Then copy FRST to the same USB

http://dl.dropbox.com/u/73555776/frstwintoboot.JPG

Insert the USB into the sick computer and start the computer. First ensuring that the system is set to boot from USB
Note: If you are not sure how to do that follow the instructions Here

Windows 7 and Vista screenshots

When you reboot you will see this.
Click repair my computer

http://i1224.photobucket.com/albums/ee362/Essexboy3/RepairVista_7275.jpg

Select your operating system

http://i1224.photobucket.com/albums/ee362/Essexboy3/RepairVista_7277202.jpg

Select Command prompt

http://i1224.photobucket.com/albums/ee362/Essexboy3/RepairVista_7277.jpg

At the command prompt type the following :

notepad and press Enter.
The notepad opens. Under File menu select Open.
Select “Computer” and find your flash drive letter and close the notepad.
In the command window type e:\frst64.exe or e:\frst.exe dependant on system
and press Enter
Note: Replace letter e with the drive letter of your flash drive.
The tool will start to run.
When the tool opens click Yes to disclaimer.

https://dl.dropboxusercontent.com/u/73555776/frst.JPG

Press Scan button.
It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

5

Ugh, unfortunately nothing solved. The first time I tried to boot via USB, I got till the OS choice’s screen and the blue screen appeared again. The next tries have shown the infamous screen right after the files loading.

If it may be helpful, this is a pic of the blue screen:

http://i.cubeupload.com/Ch0fsr.jpg

6

essexboy could you please PM me download link for Windows 7 32bit RC?
Thanks

7

Superiore when you boot with the USB do you get the prompt Press any key to boot from USB/CD

If not you need to set your BIOS to boot from USB with HDD as second option

8

Yes, that’s the first thing that’s shown after the boot.

9

Do you press a key, yet it still goes to the blue screen

10

Yes, I press a random key and the Windows “CD” start loading. The furthest I can get is the window where I have to choose the OS then the PC blocks and shows the blue screen.

11

The blue screen indicates either a RAM problem or Hard drive

Could you remove your RAM sticks and then reseat them and try again

12

I removed them and replaced them and then even exchanged them of slots but the blue screen is still here

13

What is the make of you system as we will next test out the hard drive

14

What does it mean? Sorry…

15

Is your computer a Dell, HP or something else ?

16

Oh! It’s an Asus X52F.

17

Could you run seatools for dos from here and let me know if it clears the hard drive as serviceable http://www.seagate.com/support/downloads/item/seatools-dos-master/

18

From here, not on the sick PC right?

19

You will need to use that to test the sick hard drive

20

Ok, I’m doing a long test with that, right?