I have seen several threads, but none that work for xp. can someone help me with this issue, ive got a disc with the recovery console on it, but I cant get it to read the usb for the frst program
hey and welcome to the avast forum.
what program can you not start?
i will drop a note to one of our malware expert how usually have some magic tool for this type of computer trouble.
Please print these instruction out so that you know what you are doing
[*]Download OTLPENet.exe to your desktop
[*]Ensure that you have a blank CD in the drive
[*]Double click OTLPENet.exe and this will then open imgburn to burn the file to CD
[*]Reboot your system using the boot CD you just created.
Note : If you do not know how to set your computer to boot from CD follow the steps here
[*]As the CD needs to detect your hardware and load the operating system, I would recommend a nice cup of tea whilst it loads 
[*]Your system should now display a Reatogo desktop.
Note : as you are running from CD it is not exactly speedy
[*]Double-click on the OTLPE icon.
[*]Select the Windows folder of the infected drive if it asks for a location
[*]When asked “Do you wish to load the remote registry”, select Yes
[*]When asked “Do you wish to load remote user profile(s) for scanning”, select Yes
[*]Ensure the box “Automatically Load All Remaining Users” is checked and press OK
[]OTL should now start.
[]Drag and drop this attached scan.txt into the Custom scans and fixes box
[attachment=64806:scan.txt]
[*]Press Run Scan to start the scan.
[*]When finished, the file will be saved in drive C:\OTL.txt
[*]Copy this file to your USB drive if you do not have internet connection on this system.
[*]Right click the file and select send to : select the USB drive.
[*]Confirm that it has copied to the USB drive by selecting it
[*]You can backup any files that you wish from this OS
[*]Please post the contents of the C:\OTL.txt file in your reply.