…I don’t get it… I did a full system restore to factory settings, and it is still not working… hard drive problem, then?
Yep that would be my assessment
Time for a new hard drive
Ha! Not Quite! (Posting from the laptop, figured it out)
One of the many things I did to try to fix things was to change the hard drive mode from A??? to Compatibility. That let me get into the system repair menu, for some reason, so I assumed it was good.
I switched back to A??? after the factory reset, and it worked! Thank you for your help.
Glad all is well 
Hello,
I’ve had a problem starting my dell E4300 last week after cleaning the inside of the machine. It would not reboot with Windows 7.
I thought at first I had forgotten to plug something inside the computer but the interesting thing about this computer is I have both Ubunto 12.04 LTS and Windows 7 installed, with a booting system with Grub. And the compuer is running allright with Ubuntu (I was able to save all my windows files). Win 7 is running with last version of Avast
Symptoms : when selected windows 7 starts loading and freeze in the middle of the logo.
I run the recovery mode with the option that shows the list of drivers loading and get “Stuck” on aswrvrt.sys
that brought me to this forum.
I’ve run FRST. Please find it attached. I noticed a suspect file : AlexaNSISPlugin.3208.dll
thanks for your feedback and advice
Regards,
Nikopol75
There is no malware present, the reported dll is part of a BHO and does not affect the boot.
Is the BIOS set up for the correct Hard drive type ?
Does system restore work
Yes I would think so.
I’ve changed parameters a few time without success.
It’s funny it is booting on ubuntu though
I just tried restoration of the system
System replied :
an unexpected error occured
the file cannot be found (0x80070002)
earlier in the week I’ve had :
Problem Event Name: Startup Repair offline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: UnKnown
Problem Signature 04: 21200309
Problem Signature 05: AutoFailover
Problem Signature 06: 2 (then 3)
Problem Signature 07: NoRootcause
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1036
That error code points to a windows update mess up I am afraid and all the options suggested by MS will not work as you are unable to achieve safe mode
Windows was updated a few days before it started (so to say… :))
What would you suggest ? Is there anyway to fix it without reinstalling windows 7 ?
Thanks
What is strange though is I re-installed the older HDD (I changed it begining of july to install a larger HDD) and this “old” system behaved like the new one.
It was not updated. So I wonder wether it comes from a windows update …?
In that case I am a tad baffled. Is Linux on the same drive ?
Hi, essexboy, can you help me create fixlist.txt?
I have stuck with avast.
I attached frst.txt
Thanks
Yes Linux is on the same HDD…
@szu605 there is no guarantee that this will fix your problem
Download the attached fixlist.txt to the same location as FRST
Run FRST as before and press fix
Now try a normal boot
Hello essexboy
Thanks for all your help here.
I am experiencing a problem booting. I can boot to safemode no problem.
Here is the FRST log.
Download the attached fixlist.txt to the same location as FRST
Run FRST as before and press fix
Once done try a normal boot
Thankyou
One problem though, FRST responds with a message box when I click FIX.
‘Error: Looks you dont know what to do. Program will close to prevent damage…’
Something to that affect.
Hmmm
Try this fixlist, I have whittled it down a bit
It ran the fix that time.
I am currently stuck on a black screen with an unusable cursor. I had control of the cursor on the welcome screen to choose which user to login with. Then, after logging in I get the black screen. Cursor still worked for a few seconds then ceased to move.
I will reboot and post FIXLOG
I found this forum because it appeared that the last loaded file in my bootlog was aswrvrt.sys. Since, I have downloaded and used the avast uninstall utility.