system
1
same problem as calcuttaman
Win 7 with a version of Avast, not sure which version
Was rebooting and it came up to the Boot Choice screen with only these options showing...
Windows Error Recovery
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Start windows normally
The first 3 options all run down the list of drivers that its loading but get “Stuck” on aswrvrt.sys where it stays for 20-30 seconds. It then shows the “Starting Windows” screen for 20-30 seconds then all I see on the black screen is the mouse cursor. With Start windows normally I get the same end result but don’t see the drivers loading.
(…)Any ideas for the present? Would love to be able to access a command prompt (But can’t) to try deleting aswrvrt.sys and see if that does anything.
please find below the content of my FRST.txt
Hi this may or may not work
Download the attached fixlist.txt to the same USB as FRST
Run FRST as before and press fix
On completion reboot to normal windows
Avast will need to be reinstalled
system
3
Thanks
Here is my fixlog.txt
Computer is trying to boot
Now have some other issue, seems to be driver related
Are you able to get into safe mode now ?
system
5
sorry, still not possible in safe mode :-[
Do you have the repair my computer option available ? If so then first try startup repair, if that fails then try a system restore point from the same menu