Since 3 days I have noticed a problem: if I try to update the virus database of avast manually the program starts searching new updates, but it continues to do it for a long time, about 30 minutes and there is no way to stop it. Normally when I check for new updates manually avast searches updates and if the program doesn’t found any new VPS the research stops after some seconds. What is the reason of this problem? Has anyone the same issue and can anyone help me to solve it?
have you tried avast repair option?
I think i have the same problem here. Just tried to do a manual update and it is currently stuck on Downloading file :vps_32-969.vpx.
Its been like that for 20 mins now and there is no way to click out of it.
same here. wanted to make a manual update before I sleep and it’s stuck on vps_32-969.vpx
I also have the problem. Running avast! Free Antivirus on a Win 7 PC.
It happens for both the definitions updater and program updater (I restarted while it was stuck doing definitions and tried the program; still trying to download file “vps_32-969.vpx”.
have you tried avast repair option?
Where do I find that? I might just contact customer support.
controlpanel > ad remove programs > avast > uninstall > repair option…wait a minute or two then reboot
I have tried a repair but the problem is still here. Could it be a problem linked to avast servers?
what can I do to solve the problem?