problem with blues screen

Avast Free Antivirus / Premium Security
1

hi, I have a problem, after the last update of win10 I get a blue screen (when running windows), with avg error, there is System Service Exception and error source is : aswMonFlt.sys
could you help me ? what I have to do with this error ? thank you in advance

2

For AVG go here: https://support.avg.com/?l=en
This is for Avast problems.

3

Hi Karinaw,
would you send us a memory.dmp file for analysis ?

The default location of the dump file is %SystemRoot%memory.dmp i.e C:\Windows\memory.dmp if C: is the system drive. Windows can also capture small memory dumps which occupy less space. These dumps are created at %SystemRoot%Minidump.dmp (C:\Window\Minidump.dump if C: is the system drive)

Please zip the memory.dmp az Karinaw_5_2019.zip and upload it to avast ftp server ftp://ftp.avast.com/incoming.
(https://support.avast.com/en-eu/article/FTP-file-upload)

Thank you for report !